At Smartways, every shipment and every order matters because lives depend on it.
As a leader in healthcare logistics, we handle critical surgical kits and life-saving equipment with the highest level of care and accuracy.
We are proud to be the first 100% carbon-neutral healthcare logistics company in Australasia, and we're passionate about making a positive impact – on our customers, our communities, and our team.We are seeking a Kitroom Associate who has exceptional attention to detail and a commitment to getting things right the first time, every time.
In this role, precision is key – you'll ensure that surgical kits are complete, correctly packaged, and ready for time-critical delivery to hospitals and clinics.What you'll be doing:Order Processing: Accurately process incoming and outgoing customer orders, ensuring all documentation and system entries are completed in line with company standards.Surgical Kit Management: Verify and confirm checklists for surgical kits, ensuring all items are present, complete, and in suitable condition for use.Packaging: Prepare and pack kits and equipment using appropriate temperature-controlled packaging materials to comply with healthcare regulations and product integrity.Inventory Control:



Conduct routine and ad-hoc cycle counts to maintain stock accuracy and assist with inventory reconciliation.Compliance & Documentation: Maintain accurate records in line with regulatory and audit requirements; report any discrepancies or issues to the Kitroom Supervisor.Health & Safety: Ensure all kitroom operations are carried out in a clean, safe, and compliant working environment.Communication: Collaborate with internal teams including logistics, customer service, and clinical departments to ensure seamless order fulfillment and issue resolution.Experience & skills you'll bring to the role:Previous experience in a warehouse, logistics, or healthcare setting (preferably in a regulated workplace).
Strong attention to detail and ability to follow standard operating procedures (SOPs).
Comfortable working with temperature-sensitive products and packaging requirements.Ability to lift and move medical kits and equipment as required.Strong organizational and time-management skills.Excellent communication skills and a team-focused attitude.Competency in using IT systems, data entry, inventory management systems, and basic office software (Word, Excel, etc.).
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📌 Kitroom Assistant (Victoria)
🏢 Smartways Logistics Holdings
📍 Victoria