Casual Front Office ReceptionistOrange, NSW CasualOur companyTravellers is a proud Australian, family-owned company, driven by a mission to create best-in-class 'home away from home' accommodation for our guests.We are looking for a motivated Casual Front Office Receptionist to join our team at our boutique hotel property at 62 Byng Street, Orange, NSW.Role overviewThe Front Office Receptionist is the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out process, as well as responding to guest requests in a prompt, friendly and effective manner.
The Front Office Receptionist is also an ambassador for the region, providing town and tourism highlights for guests.Key responsibilitiesGreet guests upon arrival, check them in and out, and provide information about the hotel's facilities,



services and local attractionsHandle phone and online reservations, ensuring accurate and timely booking of roomsMaintain guest records, process payments, and manage the front desk's daily operationsAddress guest inquiries, requests and complaints promptly and professionallyLiaise with housekeeping and maintenance staff to ensure rooms are ready and issues are resolvedMonitor guest access and maintain the security of the front desk areaOur team lives the Travellers Group Core Values — Guest Obsessed, Empowering Our People, Innovation, Pride, Data-Driven Decisions, Hungry and Humble, Authenticity and Integrity.
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📌 Casual Front Office Receptionist — Orange, Nsw (New South Wales)
🏢 Travellers Group
📍 New South Wales