We are seeking a highly organized and friendly individual to join us as a Medical Receptionist at Bentleigh Medical Centre.
As the first point of contact for patients, you will play a vital role in ensuring their experience is positive and efficient.
Your responsibilities will include greeting patients, scheduling appointments, managing phone calls, maintaining patient records, and providing excellent customer service.
The ideal candidate should have excellent communication skills, attention to detail, and the ability to multi-task effectively in a fast-paced medical workplace.Skills:A fast learner with excellent verbal and written communication skillsStrong organizational skills with attention to detailAbility to manage multiple tasks simultaneouslyExperience as a Medical Receptionist and/or basic knowledge of medical terminology is preferredMust be proficient with computer skills (MS Office Suite)Exceptional interpersonal skillsAbility to maintain confidentialityResponsibilities:Greet patients warmly upon arrival and ensure they feel comfortable throughout their visitSchedule appointments accurately, manage busy phones and inquiries appropriatelyManagement of patient recordsFinancial management - accounts collection and arrearsMaintain cleanliness and organization of reception area and practice, include stock control managementCollaborate with medical staff and/or other team members regarding any changes in appointment schedules or urgent patient needsManage incoming/outgoing mail efficiently including sorting correspondence/documents
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📌 Medical Receptionist - Bentleigh (Victoria)
🏢 Qualitas Health
📍 Victoria