Global brand with over 137+ years of innovationProvide advanced technical solutions across Australia's leading building systemsShape product excellence, compliance and customer confidence
Global brand with over 137+ years of innovationProvide advanced technical solutions across Australia's leading building systemsShape product excellence, compliance and customer confidence
James Hardie Industries is the world's #1 producer and marketer of high-performance building solutions.
As a local manufacturer, trusted innovator and industry leader James Hardie empowers homeowners and trade professionals to achieve dream modern homes with premium quality solutions that deliver endless design possibilities, trusted protection, and long-lasting beauty.
With a diverse workforce across Asia Pacific, our company culture is built on providing a foundation of "Zero Harm" and creating a positive impact in communities.
We have a relentless focus on achievement, learning and continuous improvement.
The Opportunity
We're looking for an experienced Engineering Solutions Specialist to deliver advanced technical support and strengthen the technical foundations behind James Hardie's high‐performance product portfolio.
Reporting to the Technical Support & Claims Manager, you'll be the escalation point for Level 3 technical enquiries, supporting design, installation, compliance and construction solutions that sit beyond standard manuals.
You'll collaborate across Product Technical, Install, Sales, and R&D; teams to develop technical methodologies, maintain certification, and enhance the tools and documentation that support customers, specifiers, installers, and our internal teams.
This role plays a key part in uplifting technical capability, improving documentation clarity, and ensuring James Hardie continues to lead in product performance, compliance and trusted design solutions.
What you'll do




Provide advanced Level 3 technical guidance and problem‐solving beyond standard published recommendationsManage and improve technical services including Take‐Offs, calculators, and the Value Equation programSupport development and continuous improvement of technical documentation, tools, collateral and construction guidanceAssist with product compliance certification (e.g. CodeMark) and maintain alignment with regulatory standardsCollaborate cross‐functionally to identify opportunities for current technical resources and product‐supporting solutionsSupport building‐science content creation, installer training and technical enablement initiatives across the businessAssist in managing the technical investigation, root cause analysis and resolution of product‐related claims, driving outcomes and continuous improvement
What you'll bring
Bachelor's degree in Engineering (preferred) or related discipline and demonstrated experience working in the building industryStrong understanding of Australian residential construction, regulations, building science and engineeringAbility to partner across commercial and technical functions effectively, managing multiple priorities with high execution qualityStrong communication and stakeholder engagement skills with a hands‐on approachCommercial acumen with the ability to translate technical insights into value‐adding solutionsProficiency with AutoCAD and construction‐detailing tools
Working @ James Hardie
Stable growth at a global building products manufacturerBonus scheme for all eligible employeesAbility to take part in an Employee Share SchemeFitness Passport ProgramProduct discountsPaid parental leave of 16 weeks for the Primary Carer and 2 weeks for the Secondary Carer2 Volunteer days per yearA robust rewards and recognition programOnline shopping discountsInternational & domestic development and progression opportunitiesAccess to thousands of free self-development modules via James Hardie UniversityEmployee Assistance Program access for you & your immediate family members
Proudly providing Australian Made fibre cement to the market for over 100 years.
It's Possible with James Hardie
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📌 Engineering Solutions Specialist (New South Wales)
🏢 James Hardie Building Products
📍 New South Wales