About the role
You will be the first point of contact for customers exploring our range of fibreglass pools, plunge pools, custom concrete pools, spas and swim spas — guiding them from initial enquiry through to a confirmed sale.
You will help customers with pool chemicals, water testing and general product advice in-store.
Key responsibilities
Greet and assist customers in-store, by phone, and via online enquiries
Understand customer needs and recommend the right pool, spa or feature package
Prepare quotes and guide customers through the buying process
Build and maintain strong relationships with current and repeat customers
Stay up to date on our product range, including Compass pool features (self-cleaning, 3D colours, hydrostatic protection, etc.)
Support pool chemical and water testing sales and provide basic customer advice
Maintain a well-presented showroom and displays
About you




Previous sales or retail experience (pool, outdoor living, or trade industry experience a plus, but not essential)
Excellent communication and customer service skills
Self-motivated with a genuine interest in helping customers
Comfortable with basic quoting, admin and CRM tasks
A team player who thrives in a small, close-knit local business
Driver's licence essential
About us
O.I Pools is the local authorised Compass Pool dealer, proudly serving Yarrawonga, Mulwala, Cobram, Corowa, Rutherglen and the wider Federation Shire for over 24 years.
Benefits
Commission structure available
Work with a trusted, well-established local business (24+ years in the industry)
Supportive team environment

📌 Sales Manager (Shepparton)
🏢 O.I.Pools
📍 Shepparton