Great Southern Security
is seeking applications from organised, customer-focused and motivated candidates for the part-time role of
Administration, Scheduling & Operations Support Officer
based at our Head Office in Goolwa Beach, South Australia.
This role provides administrative and operational support to our
Service Delivery Coordinator
and
Operations Coordinator
, helping ensure the smooth day-to-day delivery of security services across South Australia.
We are happy to accommodate school hours for the right applicant.
Initially, the role will be
2-3 days per week
, with the opportunity to increase to a full-time position as the business continues to grow.
About the Role
This role provides administrative and operational support across both our
Security Guarding
and
Electronic Security
divisions.
You will be the key link between our customers, technicians and field staff, helping coordinate installations, maintenance works, fault call-outs, rostering and general operational activities.
This is not a traditional administration role.
You will be actively coordinating technicians and security staff, communicating with customers, scheduling works and helping ensure our services are delivered efficiently and professionally.
This position would suit someone who enjoys working with people, solving problems, managing competing priorities and helping keep a busy operations team organised.
Key Responsibilities
Schedule Security Officers and Electronic Security Technicians
Coordinate customer bookings for installations, servicing and fault call-outs
Liaise with customers regarding appointments, service requests and enquiries
Follow up quotations and customer opportunities
Support rostering and workforce scheduling activities
Maintain employee, customer and operational records
Data entry and database maintenance
Assist with invoicing
Prepare reports and operational documentation




Support recruitment, onboarding and induction activities
General office administration duties
About You
The successful applicant will demonstrate:
A positive attitude and strong work ethic
Excellent organisational and time management skills
Solid verbal and written communication skills
High attention to detail and accuracy
A commitment to delivering exceptional customer service
The ability to work independently and prioritise competing tasks
Sound computer skills, including Microsoft Office
A willingness to learn new systems and processes
A proactive and solution-focused approach
A current driver's licence
The right to work in Australia
Desirable Skills & Experience
While not essential, the following experience would be advantageous:
Administration, scheduling, rostering or operations experience
Scheduling technicians, tradespeople or field-based staff
Customer service or account management experience
Experience in security, electrical, trades, construction, maintenance, facilities management or other service-based industries
Experience using rostering, scheduling or job management software
Experience following up quotations and customer enquiries
Experience with invoicing or accounting systems
Previous customer service or reception experience
Tertiary qualifications in Business Administration, Finance or Accounting (or equivalent industry experience)
Why Join Great Southern Security?
Flexible hours to support work-life balance
Potential for the role to grow into a full-time position
Friendly and supportive team environment
Prospect to develop skills across administration, operations and service delivery
Work locally from our Goolwa Beach Head Office
Diverse role with exposure to both security guarding and electronic security operations
Interested applicants should email a cover letter and resume to:
******
Applications close 5:00pm Friday 11 September ****

📌 Administration, Scheduling & Operations Support Officer (South Australia)
🏢 Great Southern Security
📍 South Australia