Administration Officer
Full-time Permanent Role
On site – East Perth Office Location
iLA is a for-purpose organisation dedicated to empowering people and communities to live and age well.
iLA delivers the Single Assessment Service across WA, along with digital-first initiatives including LiveUp, KeepAble and AT Chat, as well as navigation and peer mentoring programs.
Our people are at the heart of everything we do, and it is their passion, talent and dedication that drive our impact.
THE ROLE
iLA is seeking a proactive and personable Administration Officer to join our East Perth based team.
Reporting to the Operational Support Manager, this role is responsible for the effective operation of iLA's reception and administrative support functions, acting as the first point of contact for visitors, clients and stakeholders.
This position will provide flexible administrative and operational support across the business as required, ensuring productive service delivery and contributing to organisational priorities.
Key responsibilities will include:
Ensuring efficient day-to-day reception and office operations as the first point of contact, managing correspondence, deliveries, visitors, and enquiries.
Providing administrative support across program areas, including data entry, document management, correspondence, and general office duties.
Managing meeting administration, including scheduling, agendas, minutes, and follow-up actions.
Providing administrative and operational support to the SAS team, including client communications, appointment coordination, accommodation bookings and scheduling activities
Assisting in managing office supplies, printed marketing material and print collateral.
THE CANDIDATE
The ideal candidate will possess:
Demonstrated experience providing administrative,



customer service and operational support within a fast-paced work environment
Experience managing multiple competing priorities while maintaining attention to detail.
Excellent written and verbal communication skills, with a professional and pleasant phone manner
Ability to handle sensitive and confidential information with discretion, and to liaise confidently with senior leaders and key stakeholders
Excellent computer skills, including Microsoft Office, and the ability to prioritise and meet deadlines
A capacity to work pro-actively both as an individual and as a member of a team
WE OFFER
Great culture considered to be in the top 5% nationally for our sector.
Ongoing support and training, including Professional Development
Generous salary packaging, up to an additional $18,549 tax free FBT (including the ability to package relocation expenses for those eligible)
True work life balance with additional 3.5 days leave (pro-rata) / ability to purchase additional leave.
Employee Assistance Program for you and your immediate family
Health & Well-being Program including flu vaccination
TO APPLY
Register your interest today by submitting your curriculum vitae and a cover letter, addressing how you meet the work-related requirements (in no more than 2 pages).
Applications close: 23/08/2026
We reserve the right to commence interviewing before the closing date
If you wish to discuss the position, please contact
Andrea Fitzpatrick - Operational Support Manager
at
******.
If you require any additional support during the recruitment/interview phase, please contact ******.
Only those with the right to live & work in Australia need apply.
***No agency applications at this time.
***
Mission: We strive towards our mission of a community in which all abilities are valued, where people have the knowledge, tools, and confidence to participate.
Values: Passion, Integrity, Embracing, Authentic

📌 Administration Officer (Reception) (Perth)
🏢 iLA
📍 Perth