About the role
The Specialist Breast Clinic is seeking a dedicated and professional
Medical Receptionist
to join our team in Wollongong, NSW.
This is a
full-time position
based at our clinic, where you will be the first point of contact for our patients and play a vital role in ensuring smooth clinic operations.
As Medical Receptionist, you will be responsible for managing patient interactions, administrative tasks, and contributing to the delivery of excellent patient care in a specialist medical environment.
What you'll be doing
Greeting patients upon arrival and maintaining a welcoming, professional clinic environment
Managing patient check-in and check-out procedures, including verifying personal and insurance information
Scheduling and coordinating patient appointments using clinic management systems
Answering and directing telephone enquiries in a courteous and professional manner
Processing patient payments and managing clinic financial transactions
Maintaining accurate and confidential patient records in accordance with privacy legislation
Preparing patient files and medical documentation for clinicians
Processing referrals and communicating with external healthcare providers as needed
Assisting with general administrative duties including filing, data entry, and correspondence
Supporting the clinical team to ensure effective clinic workflows and patient satisfaction
What we're looking for
Proven experience as a medical receptionist or in a similar healthcare administration role
Strong customer service skills with the ability to manage patients with empathy and professionalism
Excellent organisational and time management abilities, with the capacity to prioritise multiple tasks
Proficiency in using medical practice management software and general computer applications
Accurate typing and data entry skills with meticulous attention to detail




Knowledge of healthcare privacy regulations and confidentiality requirements
Effective verbal and written communication skills
Professional telephone etiquette and interpersonal skills
Ability to work collaboratively as part of a healthcare team
Certification in medical administration or reception is preferred
Current understanding of healthcare billing and insurance processes is advantageous
What we offer
The Specialist Breast Clinic is committed to providing a supportive and professional work environment for our staff.
We offer competitive remuneration appropriate to experience and qualifications, the opportunity to work within a specialist medical setting providing meaningful patient care, and a team-oriented culture that values professionalism and dedication.
We encourage work-life balance and provide a respectful workplace where your contributions are recognised and appreciated.
Staff are supported through ongoing training and development opportunities to enhance your skills and career progression within medical administration.
About us
The Specialist Breast Clinic is a leading provider of specialist breast health services in the Wollongong region.
We are dedicated to delivering comprehensive, compassionate care to our patients with a focus on excellence in clinical practice and patient experience.
Our team of experienced specialists and support staff work collaboratively to provide diagnostic and treatment services in a professional and caring environment.
We are committed to maintaining the highest standards of medical practice and patient care, utilising modern facilities and evidence-based approaches to support the health and wellbeing of our community.
Apply now
If you are a professional and compassionate individual with medical reception experience, we would like to hear from you.
Please submit your resume and a covering letter to the Specialist Breast Clinic.
We look forward to welcoming you to our team.

📌 Medical Receptionist (Wollongong)
🏢 Specialist Breast Clinic
📍 Wollongong