Location: Hibberson Street Medical Centre- ACT
Employment Type: Full-Time
About Trans-ax Health Care
At Trans-ax Health Care, we are an enthusiastic, ever-growing team dedicated to empowering independent General Practitioners to deliver outstanding care to our communities.
Since ****, we have successfully operated modern, high-traffic medical centres across Australia, managing over a quarter of a million patient consultations annually.
Guided by our core values, helping doctors above all else, empathy, teamwork, and a constant quest for improvement, we strive to create an creative, open, and honest environment where our healthcare teams and administrative staff can truly thrive.
About the Role
We are seeking a dedicated and experienced Practice Manager at Hibberson Street Medical Centre in Gungahlin.
The Practice Manager will report to an experienced and successful Regional Operations Manager and work alongside a team of dedicated Practice Managers.
The successful candidate will be responsible for ensuring efficient operation and growth of the centre, while providing exceptional care to patients and maintaining a positive working environment.
Key Responsibilities
Operational & Facilities Management
Develop and maintain business continuity, disaster recovery, emergency response plans, and an up-to-date asset register for equipment and consumables.
Oversee facility cleanliness, safety, and accessibility in liaison with the Senior Receptionist.
Lead accreditation compliance, review practice systems, and drive continuous improvement.
Plan rosters and allocate shifts in line with practice needs, patient demand, legislation, and budgetary limits.
Build and maintain strong relationships with GPs, allied health professionals, and key external stakeholders.
Oversee fee collection at time of appointment, accurate billing, financial reporting, and up-to-date financial records.
People Management & Culture
Lead, mentor,



and motivate direct reports including the Lead Nurse, Nursing staff, Senior Receptionist, Receptionists, and Training & Development Coordinator.
Conduct monthly 1-on-1s and annual performance reviews.
Foster a collaborative team culture that encourages quality improvement and qualified growth.
Coordinate recruitment and new employee inductions in liaison with HR, ensure compliance with employment legislation, delegate tasks, and handle conflict resolution.
Safety, Governance & Risk
Exercise duty of care, conduct regular risk assessments across HR, finance, facilities, and clinical services, and maintain safe building conditions.
Record and review incidents, near misses, and significant events in consultation with senior management to prevent recurrence.
Maintain strict patient and practice confidentiality, educate staff on data security protocols, and manage grievances through to resolution.
Selection Criteria
Minimum 1 year of experience as a Practice Manager in a General Practice setting.
Solid capability in team leadership, task delegation, staff development, and managing casual and permanent employment obligations.
Excellent communication and interpersonal skills, with a proven ability to manage difficult conversations and resolve conflicts constructively.
Up-to-date knowledge of healthcare regulations and compliance requirements.
Proficient in Microsoft Office and Best Practice software.
Ability to inspire, empower, and foster a positive team environment.
The successful candidate must possess the right to live and work in Australia
What We Offer
Comprehensive onboarding period to ensure a seamless transition.
Work with a growing company with career opportunities.
A collaborative, dedicated team of clinical and administrative professionals committed to community health.
If you are passionate about delivering exceptional patient care and creating a positive work environment, we encourage you to apply today!

📌 Practice Manager (Canberra)
🏢 TRANS-AX
📍 Canberra