About the Role

The State Retail Manager is a critical senior leadership role responsible for shaping and accelerating the performance of the retail network across NSW. Accountable for full P&L; ownership this role brings strategy to life through exceptional people leadership, operational excellence, and a relentless focus on commercial outcomes.

This is a role for a forward-thinking, hands-on leader who builds high-performing teams, drives consistent standards across a multi-site network, and creates a culture where accountability and development go hand in hand.

You'll translate national priorities into clear local plans, identify growth opportunities, and lead change with pace and purpose.

Key Responsibilities

Sales & Business Growth
Store Operations & Standards
Leadership & Team Development
Customer Experience
Financial Management
Compliance & Safety
Strategic Planning & Reporting

Key Attributes

- Results-driven with a strong focus on achieving and exceeding performance targets
- Hands-on leadership style with a genuine desire to coach performance on the shop floor
- Excellent communicator who can engage, influence, and inspire teams at all levels
- Politically astute with sound judgement and the ability to navigate complex organisational environments




- Highly organised with the ability to manage multiple priorities simultaneously
- Strong interpersonal skills and emotional intelligence in all interactions
- Resilient under pressure with sound decision-making capability
- Proactive problem-solver who identifies issues and drives effective solutions
- High standard of personal presentation and professionalism
- Proficient in Microsoft Office including Word, Excel, and PowerPoint

Experience & Qualifications

- Minimum 5+ years in a senior Regional or State Manager role with demonstrated success leading multi-site retail operations
- Solid commercial and financial acumen with a track record of delivering results against budgets and KPIs
- Solid understanding of key retail metrics including wages-to-sales ratios, stocktake performance, and cost control
- Demonstrated ability to lead and implement change across large, geographically dispersed teams
- Advanced analytical capability with experience interpreting financial and statistical data to drive decisions
- Customer-focused mindset with a commitment to delivering exceptional experiences

On Offer

- Up to $130,000 + super pending experience
- Car allowance and all tools of trade
- Work with an incredible leader who is genuinely passionate about your development

📌 State Manager (New South Wales)
🏢 JIVARO recruitment
📍 New South Wales