Job Description

$150k to $170k + super (Package $168k to $190k)

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We are hiring an Operations Manager to lead and manage the delivery of our residential building operations. This is a critical leadership role working directly with the CEO, responsible for driving performance, improving workflow, and ensuring jobs are delivered efficiently from sales through to completion.

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Based at our Wheelers Hill head office, this role oversees key departments including contract administration, drafting, estimating and customer service.

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We build across Melbourne and select regional areas. With strong growth plans, we are looking for someone who thrives in a fast‐paced environment and can drive results across people, process and systems.

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About the Role

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You will be responsible for managing workflow across the business, ensuring jobs move efficiently from sales through to construction and handover.

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This role requires strong leadership, problem‐solving and operational oversight to ensure timelines, quality and customer experience standards are met.

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Key Responsibilities

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- Lead and manage the operations team

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- Oversee workflow from sales through to construction and completion

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- Monitor job progress, identify delays, and implement solutions

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- Drive team performance, accountability and KPI outcomes

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- Oversee contract administration processes and approvals

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- Review and manage job margins, forecasting and exceptions

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- Improve systems, processes and workflows across the business

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- Ensure high levels of customer service throughout the build journey

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- Liaise with external consultants, suppliers and regulatory bodies as required

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What We're Looking For

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- Strong experience in residential construction operations

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- Proven ability to manage teams and drive performance

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- Solid organisational and problem‐solving skills

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- Ability to manage workflow and priorities across multiple projects

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- High attention to detail and accountability

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- Strong communication and leadership capability

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- Ability to work in a fast‐paced, results‐driven environment

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What's on Offer

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- $150,000 to $170,000 + super (total package of $168,000 to $190,400)

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- Salary based on experiences and proven results

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- Work closely with the CEO

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- Lead a key function of the business

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- Opportunity to drive systems, process and operational improvement

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- Long‐term career opportunity in a growing company

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- Be part of a driven and high‐performing team

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📌 Operations Manager (Melbourne)
🏢 Goldstate Homes
📍 Melbourne