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Orbitel Technologies is an Adelaide-based IT partner with over 20 years' experience helping small and medium businesses keep their systems reliable, secure, and ready for what's next. We're personal, professional, and proactive – not a faceless national helpdesk.
As client demand for AI grows, we're adding a dedicated role to help lead and build on our existing AI framework – guiding clients through AI adoption.
The Role
This is a strategic, dual-mandate role reporting into Orbitel's leadership team. You'll be the person our clients turn to for grounded, trustworthy AI advice – and the person shaping how Orbitel itself uses AI to deliver better outcomes internally.
You'll have real ownership over how this function is built, backed by 20+ years of client trust and technical credibility.
1. Client AI Adoption
Assess client readiness for AI and identify practical, low-risk opportunities
Build AI adoption roadmaps tailored to each client's size, industry, and goals
Evaluate and recommend AI tools and platforms suited to SME environments
Deliver staff training and awareness sessions so clients adopt AI with confidence
1. Internal AI Capability
Identify and implement AI tools to improve Orbitel's own service delivery
Pilot and evaluate emerging AI capabilities before wider rollout
Report on adoption outcomes, risks, and ROI to leadership
Stay current with the fast-moving AI landscape, attending workshops, conferences, and industry events to continually upskill and bring recent thinking back to the team
What We're Looking For
Demonstrated experience in a senior client-facing role — account management, IT consulting, or AI advisory — where you've built trust and driven outcomes for business clients
Able to work at both a strategic level and get hands-on when needed (tool configuration, workflow building)
Ability to translate AI capability into plain-language,
business-focused advice
Strong understanding of data privacy, security, and risk considerations around AI
Comfortable working directly with SME business owners and managers
A builder's mindset – happy to shape a new function without a fixed playbook
Background in IT services, consulting, or a related technical field is highly regarded
This is a genuine ground-floor role with real ownership and scope to shape how Orbitel delivers AI advisory to clients. You'll join an established, well-regarded local Adelaide business where your work will be highly visible, working directly alongside the Managing Director rather than several layers removed from decision-making.
You'll have the autonomy to define processes and standards, with a long-term opportunity to grow this into a dedicated AI team that you help build and lead.
Birthday Leave – Take the day off on us
Incentives – Generous rewards for reaching team and company goals
Paid Study Days – We’ll pay for your cert exams too
High-Powered Laptop – The right tools to do your best work
Wellness Allowance – Supporting your wellbeing
Regular Social Events – Great team culture and camaraderie
Competitive Salary – Reviewed annually
Anniversary & Referral Bonuses
Staff Discounts – IT equipment and internet savings
Car Allowance – For those using personal vehicles
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📌 AI Consultant (Adelaide)
🏢 @
📍 Adelaide