Join Wide Bay Mental Health and Specialised Services as a Security Officer (Ambassador) and play a vital role in maintaining a safe, welcoming and supportive environment for patients, visitors and staff. Working within the Fraser Coast Acute Mental Health Inpatient Unit, you’ll use strong communication, interpersonal and de-escalation skills to promote safety, respect and positive interactions in a specialised healthcare setting. If you’re looking for a role where you can make a genuine difference and be part of a supportive team, we’d love to hear from you.

Job details Position status Casual
Position type Flexible
Occupational group Health - Health Service Support
Classification OO3
Workplace Location Wide Bay
Job ad reference QLD/H2608WB690199
Closing date 14-Sep-2026
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration Casual Positions Available
Contact person Bryce Maguire
Contact details (07) 4338 8018 or 0408 064 966
Access the

Take a chance, progress your career and discover all that the Wide Bay has to offer.

Your opportunity:

- The Ambassador is a non-traditional security role that provides a patient focused liaison role within the Fraser Coast Acute Mental Health Inpatient Unit. The role is part of the multidisciplinary inpatient team and is managed by the Nurse Unit Manager.
- This role is focused on the pro-active engagement of patients and visitors to improve the experience of care and to prevent and/or reduce aggressive incidents by employing appropriate verbal de-escalation and intervention strategies through people focused, trauma informed, respectful, empathetic and supportive interactions aimed at promoting a safe workplace and the provision of high-quality patient focused safety and security related care.
- The Ambassador's role is characterised by respectful, non-judgemental, trauma informed, supportive and people focused interactions.

Casual Positions Available

Find out more in the Role Description.

Our offer:

You will receive competitive salary rates between $44.01- $46.13 p.h., employer contribution to superannuation (up to 12.75%) (OO3)



(Casual Positions Available) (Applications will remain current for 12 months). Job Ad Reference: H2608WB690199

Other benefits include an attractive and competitive employment package designed to support your lifestyle, wellbeing and professional growth:

- Generous employer superannuation contribution of up to 12.75%
- Access to extensive

options to maximise your take-home pay * Flexible work arrangements to support work–life balance
- The chance to enjoy a lower cost of living while working in beautiful regional Wide Bay, with access to coastal living, strong community connections and a relaxed lifestyle

Discover Fraser Coast

The , known for its diverse, natural landscapes, laid-back lifestyle and mild climate, is located just a quick 45-minute flight north of Brisbane. This destination with a difference is the stepping off point to the World Heritage-listed , the location of incredible encounters and has arguably the safest family-friendly beaches in Queensland. Stroll along the Hervey Bay esplanade for alfresco cafes, shops, picnic areas, playgrounds and vibrant marina, or soak up the history and culture in the provincial city of .

How to apply:

The Role Description and Information Package provide specific information on how to apply for the advertised position. ***APPLICATIONS ARE ONLY ACCEPTED ONLINE***

Join our Hospital and Health Service family and see what it's like to be in a supportive workplace with engaged teams working together to ensure

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote and .

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Documents

Before applying for this vacancy please ensure you read the documents below.

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📌 Security Officer (Ambassador) (Hervey Bay)
🏢 Queensland Government
📍 Hervey Bay