Your new company A growing Managed Service Provider requires a Level 2/3 Support Engineer for a permanent opportunity commencing ASAP, to be based at their Geelong office. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies.

Your new role

- Providing 2nd & 3rd level support for a broad range of clients.
- Handling escalations for the level 1 Helpdesk team.
- Maintaining relationships with clients.
- Performing technical support of servers, network and hardware.
- Delivering a high level of customer service.
- Installing, maintaining and expanding the IT Infrastructure for clients.

What you’ll need to succeed

- Demonstrated experience of providing level 2 IT support.
- Sound knowledge of Azure, Windows Server, Exchange, Office 365, VMware / Hyper-V,



Hardware and LAN / WAN Networks.
- A tertiary education in Information Technology as well as Azure, Microsoft, VMware, Palo Alto, Check Point and Cisco certifications are beneficial.
- Proven experience working for a Managed Service Provider or Consultancy.
- Current driver’s license and access to a car.

What you’ll get in return

Working in an organisation where they develop and grow careers, you will be offered a great salary package, working across a supportive and team-oriented team. This organisation prides itself on internal promotion and career development.

Do not miss out!

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📌 Level 2/3 IT Support Engineer (Geelong)
🏢 Rashi Joshi
📍 Geelong