Workpac Group in NSW seeks a Service Desk Support Officer to provide first-point-of-contact IT support, focusing on administration and customer service. The role involves logging, coordinating, and managing service requests, gathering user information, and ensuring timely progress and updates.
You will triage and redirect issues to the appropriate IT teams, monitor tickets, and maintain accurate records while supporting the IT/Service Desk team in day-to-day tasks.
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📌 It Service Desk Associate — First Line Support Sydney
🏢 Workpac Group
📍 Sydney
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