icare seeks a Head of Quality Assurance to lead the development, implementation and continuous improvement of the Workers Compensation QA framework and strategy. You will drive a culture of quality, accountability and continuous improvement across icare and external providers.
The role emphasizes oversight of regulatory obligations, data-driven insights and governance, with a focus on customer outcomes and risk management. Hybrid work with Sydney base and collaboration across offices.
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📌 Quality Assurance Leader: Strategy & Customer Outcomes Sydney
🏢 iCare
📍 Sydney
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