Thomson Reuters in Australia seeks a Customer Service Representative to support diverse clients and ensure success with our products. You will provide expert product knowledge, guide customers through setups, and act as a trusted advisor to drive satisfaction and growth.
You'll handle inquiries via phone, email, and web forms, work cross-functionally with product teams, and maintain proactive updates while upholding SLAs and contributing to a positive customer relationship.
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📌 Customer Success Advisor Product Expert Hybrid West Tamworth
🏢 Thomson Reuters
📍 West Tamworth
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