Job Description

Clinical Operations Coordinator

/n Belrose, NSW | $80,000 Base + Super | Permanent Full-Time

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Are you a detail-oriented professional with a background in healthcare, science, medical administration or customer operations? This is an opportunity to join a highly specialised healthcare environment where your skills will directly support hospitals, surgeons and patient outcomes.

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We are seeking a Clinical Operations Coordinator to manage complex customer orders, coordinate clinical requirements and provide exceptional support to healthcare professionals across Australia.

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What's on Offer

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- $80,000 Base + Super

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- Belrose location

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- Permanent full-time opportunity

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- Work within a specialised healthcare and medical technology environment

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- Opportunity to develop industry knowledge and build a career within healthcare operations

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- Collaborative and supportive team culture

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About the Role

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As the Clinical Operations Coordinator, you will play a key role in coordinating time-sensitive clinical bookings, managing customer orders and ensuring specialised medical products are accurately allocated and delivered when required.

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Working closely with hospitals, surgeons, internal teams and external stakeholders, you will use your strong organisational skills, attention to detail and customer focus to ensure smooth day-to-day operations.

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Key Responsibilities

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- Coordinate and process customer orders and clinical bookings accurately

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- Manage product allocations based on customer requirements, availability and business processes

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- Liaise with hospitals, healthcare professionals, sales teams and internal departments

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- Coordinate urgent and time-sensitive requests, including shipments and deliveries

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- Maintain accurate records, documentation and system updates

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- Respond to customer enquiries and provide timely solutions

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- Support compliance, audit requirements and process improvements

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- Work collaboratively with clinical, logistics and operations teams

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About You

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You are someone who thrives in a fast-paced environment and enjoys combining customer service, coordination and technical knowledge.

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Ideally, you will have:

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- Experience in healthcare, medical devices, biotechnology, pharmaceuticals, hospital administration or a similar technical workplace

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- Qualifications in Medical Science, Biomedical Science, Health Science, Pharmacology, Allied Health or a related discipline (highly regarded)

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- Strong attention to detail with excellent accuracy in data entry and documentation

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- Exceptional communication skills and confidence liaising with a range of stakeholders

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- Ability to manage multiple priorities and urgent requests

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- Experience with ERP systems such as Net Suite (highly desirable)

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Why Apply?

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This role is perfect for someone looking to move into a specialised healthcare operations career, applying their scientific knowledge, customer service skills and organisational ability in a meaningful environment.

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Whether you are a Medical Science graduate looking to enter industry, a healthcare professional transitioning into operations, or an experienced customer operations specialist within healthcare, this could be the next step in your career.

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At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

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We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at ***@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.

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📌 Clinical Operations Coordinator (Tamworth)
🏢 HOBAN Recruitment
📍 Tamworth