Thomson Reuters in Australia seeks a Customer Service Representative to support diverse clients and ensure success with our products. You will provide expert product knowledge, guide customers through setups, and act as a trusted advisor to drive satisfaction and growth.
You'll handle inquiries via phone, email, and web forms, work cross-functionally with product teams, and maintain proactive updates while upholding SLAs and contributing to a positive customer relationship.
J-*-Ljbffr