Join our agile Student Engagement team as a Student Engagement Advisor.
In this role, you'll provide qualified advice and services, while collaborating with academic and specialist colleagues to ensure students succeed in their studies.
Be part of a close-knit team dedicated to delivering exceptional support and guidance.
Key Responsibilities:
Respond to student enquiries across various service channels.
Proactively engage with students via inbound/outbound calls, emails, and other platforms.
Complete administrative tasks and data entry accurately.
Assist with re-enrolments and provide course sequence advice.
Liaise with academic and specialist staff to ensure students are properly supported.
Apply policies and procedures to provide accurate, timely advice.
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📌 Student Engagement Advisor New South Wales
🏢 Doist
📍 New South Wales
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