About the role

Fencemakers is based in Malaga and is a leading provider and manufacturer of quality residential and commercial fencing and gate solutions. With our wide range of products and exceptional service, we have established ourselves as a trusted name in the industry. We take pride in our commitment to delivering the “greatest customer experience”.

We are seeking a driven, high energy Internal Sales and Accounts Coordinator to join our team on a part time basis, 3 days per week. This role sits at the intersection of sales and administration. You will own the follow up process on outstanding quotes and turn them into won jobs, chase down overdue invoices and deposits, and provide broader administrative support to our Office Manager. This is a target driven role with a base rate plus commission structure tied to the gross profit value of quotes you convert and is well suited to someone who enjoys picking up the phone, building rapport with customers, and closing the loop on sales.

Hours and days are versatile and can be discussed at interview.

What you'll be doing

- Follow up outstanding quotes in our job management system and proactively work to convert them into won jobs

- Chase overdue invoices on completed jobs

- Follow up with customers who have accepted a quote but have not yet paid their deposit, which is required before a job can commence production

- Build genuine rapport with customers over the phone to remove barriers to purchase and closing

- Maintain accurate,



up to date notes and statuses in our job management system for every quote, invoice, and deposit followed up

- Report on quote conversion rates, outstanding invoices, and deposit collection to management

- Provide ad hoc administrative assistance to the Office Manager as required

- Liaise with Sales Reps and the Office Manager to prioritise follow up activity

Compensation

This role is structured as a base hourly rate plus commission. Commission is earned on the gross profit value of quotes you convert into won jobs, meaning your effort and results have a direct and uncapped impact on your take home pay. Full details of the base rate and commission structure will be discussed at interview.

The ideal candidate

- A genuine go getter with a driven, high-energy approach and a demonstrated ability to convert sales or close outstanding matters

- Confident, persuasive phone manner with exceptional customer service and communication skills

- Comfortable with a target and commission driven structure and motivated by converting activity into results

- High level of organisation and time management skills, with the ability to manage a pipeline of quotes, invoices, and deposits at once

- Resilient and comfortable with a reasonable volume of outbound calls and follow up

- Confident multitasker who works well under pressure

- Experience with a job management or CRM system (advantage)

- MYOB experience (advantage)

📌 Sales and Accounts Coordinator (Midland)
🏢 Fencemakers
📍 Midland