Location: Carlisle
Contract: Full-time, Permanent
Salary: £48,050 p/a with up to 17% performance-related bonus (dependent on experience)
NXT Recruitment is working exclusively with a well-established professional services firm to recruit a Business Relationship Manager . This is a key, client-facing role focused on managing and developing long-term client relationships while delivering high-quality advisory and compliance services.
This role would suit someone who enjoys working closely with business owners, has robust commercial awareness, and takes pride in delivering a consistently high standard of service.
The Role
As a Business Relationship Manager, you will take ownership of a portfolio of clients, acting as a trusted advisor and primary point of contact. The role combines technical delivery with relationship management, commercial insight, and proactive support.
Key Responsibilities
- Manage and develop a portfolio of approximately 50–100 clients
- Deliver a consistently high-quality, proactive client service
- Identify opportunities to add value and introduce additional services
- Ensure work is completed accurately, on time, and within agreed budgets
- Plan, prepare, review, and present financial accounts to a high standard
- Prepare business tax computations for review
- Support the preparation and submission of VAT returns
- Maintain accounting records and management information as required
- Produce management reports and provide insight to improve profitability and cash flow
- Resolve client queries promptly and professionally
- Work closely with senior leadership to support business planning and development
- Maintain up-to-date knowledge of relevant regulatory and legislative changes
- Attend client premises where required and support ad-hoc projects
About You
- Experience within accountancy or professional services
- Strong relationship management and client-facing skills
- Commercially aware and confident discussing solutions with clients
- Highly organised with the ability to manage a diverse workload
- Comfortable using accounts preparation and reporting software
- Explicit communicator with a professional, approachable manner
What’s On Offer
- Salary of £48,050 per annum
- Up to 17% performance-related bonus, dependent on experience
- A trusted, autonomous role within a supportive team
- Opportunity to influence client outcomes and business growth
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📌 Client Relationship Manager (City of Penrith)
🏢 NXT Recruitment
📍 City of Penrith
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