Client Solutions Specialist: Retention & Escalations Expert (City of Sydney)

Client Solutions Specialist: Retention & Escalations Expert (City of Sydney)

15 Aug
|
Employsure
|
City of Sydney

15 Aug

Employsure

City of Sydney

Peninsula is seeking a Client Solutions Specialist to calmly and confidently support clients, resolve issues, and manage escalations from start to finish. The role emphasizes empathy, practical solutions, and strengthening client retention within a busy environment.

Ideal candidates have strong complaints and retention experience, with resilience and excellent communication. This is a rapid-paced, customer‑facing position that supports our ANZ customers from Australia and beyond.

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📌 Client Solutions Specialist: Retention & Escalations Expert (City of Sydney)
🏢 Employsure
📍 City of Sydney

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