ARC Disability is a community-based organisation with a long history in the Cairns and Far North supporting children and adults who have a disability, their families and support networks. We’re proud of the company culture we have built over the last 50 years, and we work hard to ensure ARC is a place where people enjoy coming to work every day. This is an amazing opportunity to join a dynamic and well-respected organisation and make a real difference to people living with a disability.
ARC Disability is committed to safeguarding children and young people. We are a Child Safe Organisation and have a zero-tolerance approach to child abuse and harm. All employees are expected to uphold our child-safe policies and practices and contribute to creating environments where children feel safe, respected, and empowered.

Role Summary

- 12-month maternity leave cover contract position
- 38hrs per Week
- S.C.H.A.D.S. Industry Award – Level 5, based on experience
- Be part a committed and supportive team of professionals
- Inclusive workplace environment

We are on the lookout for an enthusiastic, compassionate, and highly organised Community Services professional to join our vibrant team. As a Disability Support Coordinator for our Home and Living Team, you will over-see and manage a team of Disability Support Workers to ensure the delivery of high-quality services to NDIS participants. These services should meet the participants' needs and expectations while aligning with organisational, service, and individual participant goals.

Responsibilities Include (but Are Not Limited To)

- Responsible for staff rostering to ensure adequate support for all activities, taking into consideration the needs and choices of participants
- Work with Participants to achieve their goals in line with their NDIS plan
- Work with Disability Support Workers and Participants to help build capacity and independence
- Engage with Participants, their supports, and third-party organisations in a professional manner




- Ensure Home & Living services are within funding guidelines and the principals of the N.D.I.S.
- Responsible for ensuring staff are equipped with information, instruction, resources, and training.
- Ensure Participant information is maintained and regularly reviewed including personal details, risk assessments, WHS checks, case notes, and individual plans.
- Able to assist in a crisis and be available for emergency response
- Ensure essential supports and services are provided to participants as agreed.
- Regularly visit site locations to ensure compliance and quality of service delivery.

What’s on offer?

- Professional development opportunities.
- Salary sacrificing benefits.
- Flexible working hours.
- Free Employee Assistance Program.
- Access to Fitness Passport Program.
- Opportunity to undertake ethical service provision in an organisation that has outstanding culture and invests in its people.

To Be Successful In This Role You Will Have

- Desirable: Experience working with children and adults with disability (aged 5-65 years) and an understanding of the diverse support needs across different life stages.
- An ability to engage with stakeholders and identify solutions
- An ability to work independently, multi-task and time manage
- Excellent communication and interpersonal skills.
- Experience in monitoring budgets, client services, funding packages, and rostering.
- Experience in providing support to Individuals via case management
- Have relevant tertiary qualifications or certificate with relevant experience OR relevant extensive experience in Accommodation Coordination, Disability or Community Services.
- Working with Children (Blue Card) and Disability Services (Yellow Card)
- Right to Work within Australia
- Current Queensland Drivers Licence,
- Registered motor vehicle and comprehensive car insurance

Our Hiring Process

Applications close Friday 14th of August at 5pm, or sooner if successfully filled, with a view for the position to as soon as practical.

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📌 Disability Support Coordinator - Home and Living (Cairns Regional)
🏢 Arc Disability Services
📍 Cairns Regional