LEAP is seeking a Technical Specialist (Level 2 HelpDesk) to join our Client Support team in Sydney. You will resolve escalated issues, diagnose hardware and software problems, and liaise with internal teams to deliver durable solutions.
You bring hands-on IT experience in SaaS environments, solid communication, and the ability to explain technical concepts clearly. Flexible, hybrid work is supported; on-site visits may be required.
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📌 2nd-Line Tech Support Specialist (Hybrid) (City of Sydney)
🏢 LEAP Legal Software
📍 City of Sydney
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