Part-time or Full-time | Average 25-30 Hours Per Week

Are you a bubbly, bright, and enthusiastic people person who loves animals? We're looking for a friendly Veterinary Receptionist to become the welcoming face of Richmond Vet Clinic.

As one of the first people our clients meet, you'll play an important role in creating a positive experience for both our clients and their pets. If you enjoy working in a fast-paced environment, thrive on providing exceptional customer service, and want to be part of a supportive team, we'd love to hear from you!

About Us

Richmond Vet Clinic is a busy and well-established practice with wonderful clients and a genuinely friendly team. We pride ourselves on providing compassionate care to our patients while creating a welcoming environment for our clients. Our receptionists, nurses, and veterinarians work closely together, supporting one another to deliver outstanding service every day.

We're searching for a long-term team member who is motivated, reliable, and eager to contribute to our positive workplace culture.

About the Role

- Greeting clients and their pets with warmth and professionalism.
- Answering incoming phone calls and scheduling appointments.
- General reception and administrative duties.
- Maintaining accurate client and patient records.
- Assisting veterinarians and nurses with reception-related tasks.
- Managing payments and client enquiries.
- Performing veterinary receptionist-specific duties while ensuring the smooth day-to-day running of the front desk.





This is a dedicated Veterinary Receptionist position. While you will work closely with our veterinary nurses and veterinarians, this role is not a pathway into veterinary nursing . We are looking for someone who is genuinely passionate about client care, reception, and administration, and who is seeking a long-term career in veterinary reception.

About You

- Has a bubbly, friendly, and positive personality.
- Is organised, efficient, and able to multitask in a busy environment.
- Has excellent communication and interpersonal skills.
- Enjoys working collaboratively within a close-knit team.
- Is reliable, motivated, and looking for a long-term role.
- Is willing to learn and continually develop their skills.
- Previous reception, administration, or veterinary experience is desirable but not essential. A positive attitude and willingness to learn are what matter most.

Hours

Part-time or full-time opportunity.

Average 25-30 hours per week.

Monday to Friday availability required.

Rotational roster including early morning and late weekday shifts.

Occasional Saturday work required.

Why Join Richmond Vet Clinic?

- Supportive and welcoming team culture.
- Friendly, loyal clients and their much-loved pets.
- Opportunity to work alongside experienced veterinarians, nurses, and receptionists.
- A rewarding role where no two days are the same.
- Long term career chance in a respected local clinic.

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📌 Veterinary reception (City of Yarra)
🏢 Richmond vet clinic
📍 City of Yarra