Our Toowoomba office is looking for a switched-on receptionist to run the front desk. You'll be the first point of contact for our clients, on the phone and in person, so we're after someone friendly and well presented who's comfortable dealing with people.
The role is permanent and full-time, based in the office. Reception is the main game, and you'll also support the team with general administration to help keep the office running smoothly.
What you'll be doing
Answering and screening calls, taking messages and making sure every enquiry gets followed up
Greeting clients and visitors, signing them in and showing them through to the right room or person
Managing email, mail and courier deliveries, including scanning, filing and passing things on to the right people
Preparing letters and documents, plus accurate data entry and filing
Booking appointments and handling enquiries from clients, staff and the public
Making sure reception and the common areas stay tidy and presentable
About you
You've worked in reception or administration before and can show a secure work history
You know your way around office procedures and what good customer service looks like
You're well spoken, professionally presented and confident on the phone
You type well and are comfortable with technology. Jumping on a Teams call shouldn't faze you
You bring energy and a positive attitude. For us, attitude is the big one
You hold a Certificate in Business Administration, or you've picked up the equivalent through years of hands-on experience
It's a bonus if you have
Medical or legal reception experience
A start somewhere with strong training behind it. Fast paced customer service like McDonald's counts for a lot here
The team
We're a welcoming, inclusive team and everyone gets involved when it comes to wellbeing activities, celebrations and team events.
This role is covered by the Clerks - Private Sector Award 2020 (MA ).