From humble beginnings in 1988, Peter Kittle Motor Company has grown into one of Australia's most respected automotive groups, with 10 award-winning Toyota dealerships across South Australia, Victoria, and New South Wales.
We are currently seeking a Guest Experience Officer to join our Head Office team in Para Hills West. This role is ideal for an enthusiastic and customer-focused individual who enjoys helping people and delivering outstanding service experiences.
About the Role
As a Guest Experience Officer, you will play an important role in maintaining and enhancing customer satisfaction through:
- High-volume inbound and outbound service booking calls
- Promoting campaigns, incentives, and special offers
- Service reminders and post-service follow-up calls
- Accurate data entry and database maintenance
What's in it for You?
- Supportive and dynamic team environment
- Opportunity to work with a well-known and respected family-owned business
- Professional uniforms provided
- Access to social club events and manufacturer discounts
About You
Whether you're a university student looking to gain workplace experience, a parent seeking adaptable work hours, or someone looking for a rewarding career change, we'd love to hear from you.
You will ideally possess:
- Excellent communication and interpersonal skills with a confident telephone manner
- A genuine passion for customer service and building relationships
- High levels of motivation and the ability to work towards targets
- Previous experience in data entry and maintaining accurate records
- Strong computer skills, including Microsoft Office applications
- Previous call centre or customer service experience (highly regarded)
- Automotive dealership experience (highly regarded)
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📌 Guest Experience Officer (City of Salisbury)
🏢 Peter Kittle Motor
📍 City of Salisbury
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