Casual | Seasonal Bookseller | QBD Books | CAIRNS

Locations: QBD Books - Cairns
Employment Type: Seasonal Casual Bookseller
Dates: September 2026 - January 2027 | 0-38 Hours

Our Vision: We inspire readers, empower lifelong learners and create memorable reading experiences.

Who are we?

At QBD Books, we believe in the power of stories - to connect, to inspire, and to change lives. As the country’s largest Australian-owned book retailer, we’re on a mission to make bookselling an art again. We’re looking for passionate, curious, customer-loving booksellers to help us achieve that goal.

Whether you're a seasoned reader or someone who just loves connecting with others, this is your chance to be part of something bigger. Our Awesome Customer Experience program is at the heart of everything we do - it’s how we create meaningful connections, showcase the magic of books, and leave every customer feeling inspired.

Our Perfect Candidate

At QBD Books, we hire for attitude and potential . We want people who love books, love customers and want to be part of something meaningful. Our bookstores are a safe space for all readers,

Customer First, Always - your energy and service shape someone’s reading journey

Have a Growth Mindset - open to learning, feedback and stretching yourself

Are People People - you make others feel welcome and included, and thrive off human connection

Embrace a Feedback Culture - you give and receive feedback to grow

Stay Curious - about books, people and how to improve

Are Proactive - you don’t wait to be asked,



you jump in to create amazing customer experiences

Key Responsibilities

- Welcome and connect with customers in a warm, authentic way
- Ask outstanding questions to understand what they love to read
- Recommend books with passion, knowledge, and heart
- Work with your team to achieve sales goals
- Celebrate and sell our monthly Book of the Month and VIP offers
- Work as part of a supportive, fun, high-performing team
- Contribute to store presentation, ensuring our bookstores are organised, easy to navigate and clean. This includes assisting with stock processes such as processing a delivery, completing product lookups and filling all shelving units

Requirements

- Ability to work on the floor for long periods of time
- Lift boxes of stock up to 15kg
- Able to climb a ladder
- Able to push/pull a stock trolley and assist with the moving of equipment like display tables when required
- Flexible availability including late night trade and weekends. Availability throughout December is essential

Why Join QBD Books?

- Be part of a genuine Australian success story
- Work with people who love what they do
- Access industry leading training via our ACE program
- Enjoy generous staff discounts on all products
- Know your work and reading has enormous positive benefits on your customer’s wellbeing
- Grow your skills in customer experience, retail and leadership
- We pay award rates with generous bonus and reward programs

We’re here to inspire readers and change lives – one book, one conversation, one customer at a time.

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📌 Casual | Seasonal Bookseller | QBD Books | CAIRNS (Cairns Regional)
🏢 QBD Books
📍 Cairns Regional