Combined Martial Arts Academy Nerang is a family-owned and operated business that has been servicing Gold Coast families for over 25 years. We're a fun, hardworking team dedicated to impacting students' lives through martial arts, and we're looking for the right person to join us and make a difference.
Who we are:
Role and responsibilities:
We're looking for a friendly and reliable Office Administrator with high-level sales, Apple computer, and customer service skills to support our team and clients.
Looking to start immediately!
- Greet all clients and staff on the phone, online or in-person with a warm, friendly manner
- Provide friendly customer service to clients and prospects to assist them with any questions
- Confidently, efficiently and accurately complete sign-ups of membership agreements
- Manage the weekly calendar of appointments and provide details to management for efficient rostering
- Manage all ordering, printing and requests
- Complete admin tasks including daily team updates, printing, preparing paperwork for gradings, stock monitoring, ordering management and end of day takings
- Ability to work independently
The above list is not exhaustive, and the role may change to meet the overall objectives of the club.
Availability required:
10.30am - 6.30pm Monday - Thursday (32 hrs)
Qualifications and experience required:
- Minimum 1 year of relevant administrative and sales experience in a fast-paced environment
- High-level sales skills, speaking with diverse range of people
- Apple Mac proficiency
- Familiarity with CRM systems, bulk mailing, Google Workspace
- Familiarity with Microsoft Office suite of products
- Experience using Canva
- Excellent communication and customer service skills
- Valid Australian working rights and current Blue Card
- Warm, friendly manner with strong communication skills
- Prior sports club membership admin experience desirable but not essential
Benefits:
- Part time hours with flexibility for the right person
- Join a fun, supportive team where you make a real difference
- Be part of a long-established, family-owned business
- Work in a dynamic environment impacting students' lives through martial arts
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📌 Office Administrator / Membership Sales (City of Gold Coast)
🏢 Combined Martial Arts Academy
📍 City of Gold Coast
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