InterContinental Adelaide is seeking a Group Reservations Agent to manage group bookings from post-contract to post-stay reconciliation. The role sits in reservations but collaborates with Sales, Revenue and Operations to ensure end-to-end smoothness and protect hotel revenue.
Key duties include managing room blocks, rates, cut-off dates, and deposits; tracking attrition and cancellations; uploading rooming lists; and coordinating with Finance and Sales to resolve post-stay issues.