BASSCARE | Hospitality - Aged Care - Food Service Assistant

At BASSCARE, we believe dining should be an extraordinary partof every resident's day. We're seeking a passionate,detail-oriented Front House Supervisor to lead andelevate our restaurant-style dining service across multiplesites.

What You’ll Be Doing

- Drive and lead a premium restaurant-style dining experienceacross all sites, maintaining dignity, professionalism andattentiveness for our residents.
- Ensure meals are plated accurately in accordance withchef-prepared sample plates.
- Work collaboratively with Head Chefs to continuouslyimprove hospitality standards.
- Conduct regular service observations and provide real-timecoaching and feedback to staff.
- Ensure compliance with food safety legislation andorganisational policies.
- Monitor secure food handling, temperature control anddocumentation.
- Complete and maintain digital food service records.

Workforce & Roster Management

- Manage and handle the Food Service Assistant Rosters acrossall sites.
- Minimise reliance on agency staff to support cost controland consistency.
- Manager FSAs including recruitment, induction andperformance management.

Training & Development

- Design and deliver structured service training to FSAs,PCAs and Wait Staff.
- Coach teams on plating standards, table etiquette, residentcommunication, allergen awareness and food safetycompliance.
- Conduct regular refresher training.

Hours of Work & Location

- 2x Job Share Positions available.
- Permanent Part Time, 52.5 hours per fortnight
- 7 shifts per fortnight: 7:00am–3:00pm and11:30am–7:30pm
- Rotating roster across days, evenings and weekends(Monday–Sunday)
- Ashburton, Canterbury and Glen Iris.

Why work at BASSCARE?





- $30 - $35 per hour + Super + Salary Packaging
- Not-for-Profit salary packaging – up to$15,900 per year + Meals & Entertainment benefits
- Guaranteed permanent hours per fortnight with consistent,predictable shift patterns.
- Ongoing training and professional developmentopportunities
- Access to our Employee Assist Program (EAP)
- Access to our amazing Recognition and Reward program
- Regular social functions
- Supportive and inclusive team environment

What You Bring

You are an experienced hospitality leader who thrives ondeveloping people and creating memorable dining experiences. Youenjoy being hands-on, solving problems and supporting teams toachieve consistently high standards.

- Minimum 3 years of experience in hospitality management orleadership.
- Food Safety Supervisor certificate or similar.
- A strong background in restaurant, hotel or butler-styleservice including fine dining or wait staff experience.
- Proven experience training staff and managingperformance.
- Solid understanding of food safety standards and aged careservice requirements.
- Experience managing operations across multiple sites.
- Ability to use and accurately complete digital food safetyrecords and documentation.
- Current Police Check (or willingness to obtain).
- Working Rights in Australia.
- Current driver's licence and ability to travel betweensites.
- Experience in Aged Care preferred (highly desirable)

About BASSCARE

BASSCARE has supported older adults in Boroondara for nearly 70years. We offer a unique blend of aged care including residentialcare and retirement living, dementia services, community servicesand home-based care. Our team is proud to deliver high-qualityservices that promote independence, inclusion and dignity.

#J-18808-Ljbffr

📌 Front House Supervisor (Melbourne)
🏢 Boroondara Aged Services Society (BASScare)
📍 Melbourne