Number of Positions Available: 1

About us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Family Violence Support Worker - After Hours

- SCHADS Level 4
- Permanent
- Part‑Time, 15.2 hours per week
- Location: Darwin, NT

Why this role matters

When women and children arrive after hours, they are often taking a strong and self‑directed step toward safety and stability. This role supports that courage by offering a calm, respectful presence as people make decisions that shape their next steps. You help create a refuge environment that is warm, organised and grounded in trauma‑informed care, offering stability, dignity and hope when people need it most.

About the role

This role supports the day‑to‑day operations of the Darwin Family Violence programmes during evening, overnight and weekend shifts. You will work closely with Specialist Family Violence Practitioners and the Team Leader to respond to immediate needs, assist with safety planning and support client‑led case plans. You will help coordinate support across refuge, emergency accommodation and outreach settings, maintain accurate records and contribute to a safe, organised and welcoming environment. This permanent part‑time position is for 15.2 hours a week within the Family Violence Service. Pay is in accordance with a SCHADS Level 4 and reports to the Team Leader.

How you will make an impact

- Provide trauma‑informed support by offering a calm and reassuring first point of contact for women and children
- Gather information to support risk assessment, safety planning and triage
- Communicate client needs to Specialist Practitioners and the leadership team
- Support preventative action and crisis response in consultation with senior staff
- Build trusting relationships that encourage self‑determination and participation
- Assist clients to implement case plans in line with TSA case management models
- Coordinate support across refuge, emergency accommodation and outreach settings




- Maintain accurate records including client notes, shift documentation and incident reports
- Identify and elevate risks promptly to the Team Leader
- Participate in team meetings and capacity building activities
- Contribute to housekeeping and organisation to support a safe and welcoming environment
- Review cases and assist with outstanding tasks when shift duties are complete

What you will bring

- Certificate IV in social work, welfare, community development or related field, or equivalent experience
- Experience in the social services sector
- Understanding of family violence frameworks, risk assessment and safety planning
- Ability to work independently during after‑hours shifts while contributing to a multidisciplinary team
- Strong communication skills and ability to maintain professional boundaries
- Commitment to trauma‑informed and client‑centred practice
- Ability to work respectfully with people from diverse cultural backgrounds
- Valid NT Working with Children’s Check (Ochre Card)

What we offer

- Salary packaging up to $15,900 tax free and $2,650 meal and entertainment benefit
- Generous paid parental leave
- Purchased Leave Scheme
- Five days paid leave annually to experience other TSA programs
- Adaptable working arrangements
- Access to EAP and wellbeing initiatives
- Ongoing training and development
- A supportive and inclusive culture with passionate and dedicated team members
- The opportunity to make a meaningful difference in the NT community

Mission, Vision & Values

- The Salvation Army is a Christian movement dedicated to sharing the love of Jesus.
- We share the love of Jesus by:
- • Caring for people
- • Creating faith pathways
- • Building healthy communities
- • Working for justice

Why work with the Salvos?

The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services,



corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.

Additional Information

- We are committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check.
- Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
- We value Integrity, Compassion, Respect, Diversity, and Collaboration.
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

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📌 Family Violence Support Worker (Darwin)
🏢 The Salvation Army
📍 Darwin