15 Aug
|
Charterhouse Recruitment Australia
|
Western Australia
15 Aug
Charterhouse Recruitment Australia
Western Australia
Project Coordinator – Digital Signage
Location: Perth, WA
Work Arrangement: 5 days onsite
Employment Type: Full-time
Industry: Digital Signage / Technology / Services
About the Role
We are looking for a highly organised and people-focused Project Coordinator to join a growing company.
This is a hands-on coordination role where you will be the key point of contact for clients , while also managing the scheduling and coordination of technicians completing installations, maintenance and support work.
You’ll play a critical role in ensuring clients receive excellent service and that technicians have everything they need to complete jobs efficiently and on time. This is a great prospect for someone who enjoys building relationships, problem-solving and keeping multiple moving parts organised .
Key Responsibilities
- Own and manage day-to-day relationships with clients, acting as their primary point of contact
- Coordinate digital signage installations, maintenance and service requests from initial enquiry through to completion
- Schedule and dispatch technicians to client sites based on availability, location, priority and project requirements
- Communicate job details, timelines and requirements clearly to technicians and clients
- Monitor project and job progress, proactively identifying and resolving any issues or delays
- Coordinate access requirements, site information, equipment and other logistics required for technicians
- Provide regular updates to clients and ensure expectations are managed throughout the project lifecycle
- Manage multiple projects and service requests simultaneously while maintaining a high level of attention to detail
- Maintain accurate records of jobs, schedules, client information and project documentation
- Liaise with internal teams, suppliers and contractors to ensure projects are delivered smoothly
- Follow up completed works and ensure any outstanding issues are resolved
- Assist with reporting, invoicing and general project administration where required
- Continuously look for ways to improve scheduling, communication and the overall client experience
About You
We’re looking for someone who is organised, personable and proactive , with the confidence to take ownership of client relationships and coordinate multiple stakeholders.
You will ideally have:
- Previous experience in project coordination, service coordination, scheduling, operations or administration
- Strong customer/client relationship management skills
- Excellent organisation and time management skills
- The ability to coordinate multiple technicians, jobs and deadlines simultaneously
- Strong written and verbal communication skills
- Excellent attention to detail
- A proactive approach to problem-solving
- Confidence communicating with both clients and technical teams
- The ability to remain calm and organised when priorities change
- Strong computer literacy and the ability to quickly learn new systems
- A genuine interest in technology and/or digital solutions
Experience within digital signage, telecommunications, IT, AV, electrical services, field services or a similar technical environment would be highly regarded, but is not essential.
What You'll Bring
This role would suit someone who enjoys being the person who keeps everything moving . You don't need to be highly technical — instead, you'll need to be comfortable working with technical people, understanding the requirements of a job and making sure the right technician is in the right place at the right time.
You’ll be someone who:
- Takes ownership rather than waiting to be asked
- Builds strong, long-term client relationships
- Enjoys a fast-paced and varied environment
- Is comfortable juggling competing priorities
- Communicates clearly and confidently
- Is highly reliable and organised
- Enjoys working in a small business where you can make a genuine impact
Why Join?
- Join a small, growing business where you'll have genuine ownership
- Work closely with clients and technical teams
- Variety across project coordination, customer relationships and operations
- Opportunity to develop your project management and technology experience
- Perth-based, 5 days onsite
- Be part of a close-knit team where your contribution is visible and valued
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📌 Project Coordinator (Western Australia)
🏢 Charterhouse Recruitment Australia
📍 Western Australia