IT Alliance seeks a Service Desk Analyst for a Federal Government client in Canberra. You will provide first‑line investigation and diagnosis, promptly allocate unresolved issues, and ensure documentation is accessible for the support team.
You will apply established standards to track, monitor, report, resolve or elevate issues, determine compliance with directives, and support quality control activities. We welcome applicants with disability and can arrange special assistance on request.
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📌 Canberra Government Service Desk Analyst — 1st Line Support
🏢 IT Alliance
📍 Canberra
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