If you are a customer service superstar who loves bringing joy to every customer's day then we would love to meet you. This Retail Manager role includes the management and supervision of a store and team. If you have hospitality and retail experience, and love gelato,
The Role
Rivareno Gelato is seeking retail supervisors and managers (in Barangaroo, Bondi, Potts Point and Parramatta) to provide the best gelato experience for their loyal and dedicated customers.
Responsibilities
Manage day-to-day operations of the store including selling, promoting and advertising goods to customers, stock management, gelato production, operations management
Supervise and train staff members
Ensure customer satisfaction and handle customer inquiries and complaints
Monitor inventory levels and order supplies as needed
Create and implement sales strategies to drive revenue including setting prices
Analysis of sales data
Manage store budgets and financial programs
Maintain cleanliness and organization of the store
Ensure compliance with health and safety regulations
Requirements
At least a Diploma in Management or at least 3 years of relevant work experience in lieu
Previous experience in a similar role for at least 1 year
Strong leadership and communication skills
Ability to work in a rapid-paced environment
Knowledge of inventory management and sales techniques
Flexibility to work weekends and public holidays
With 5 stores in Sydney, Rivareno is known for its smooth, velvety gelato which is made fresh in each store every single day. With premium products and a team of talented staff, the gelato is so good our customers travel far and wide to visit the store. We pride ourselves on the best in quality, service and experience every time someone visits our stores.
We offer a fun working environment, great team and of course the perks of gelato, all while meeting fabulous customers- this is one role you will want to scoop up!
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📌 Retail Store Managers (City of Sydney)
🏢 Rivareno Gelato
📍 City of Sydney
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