Are you a proactive skilled with a knack for keeping things running smoothly? We are looking for an Administration Officer to join our team in a fast-paced environment with a local council. This role is perfect for someone who thrives on providing top-tier customer service and essential support to a busy work area.
Band 3 Administration Officer
Are you a proactive professional with a knack for keeping things running smoothly? We are looking for an Administration Officer to join our team in a fast-paced environment with a local council. This role is perfect for someone who thrives on providing top-tier customer service and essential support to a busy work area.
The Role
As the first point of contact for our customers and stakeholders, you will play a vital role in supporting frontline service delivery. You will ensure the day-to-day operations of the office remain seamless by managing routine administrative tasks and providing responsive, customer-focused support in line with Council procedures.
Key Responsibilities:
- Reception & Phone Coverage: Act as the face and voice of the office, managing incoming calls and greeting visitors.
- Enquiry Management:
Efficiently handle and direct enquiries from various stakeholders.
- Data & Records: Maintain accuracy through diligent data entry and record-keeping.
- General Support: Provide high-quality administrative assistance to ensure the work area operates effectively.
What You Bring
To be successful in this role, you should possess:
- Experience: Proven experience in customer service, reception, and general office support.
- Technical Skills: Robust computer literacy and the ability to manage data entry tasks.
- Communication: Excellent verbal and written communication skills to engage with diverse stakeholders.
- Adaptability: The ability to stay organized and follow procedures within a busy, team-oriented setting.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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📌 Band 3 Administration Officer (Brisbane City)
🏢 Randstad
📍 Brisbane City
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