Our Onsite business unit is focused on driving the success of our customers through end-to-end supply solutions; we cater for the unique volume requirements of large commercial builders, developers, and plumbers.

The Onsite team in Sydney and Newcastle, like the broader Reece team, are committed, down to earth and driven people striving for greatness every day.

About the role

The role of Sales Support Staff is to support the Onsite management to achieve the company vision and successfully implement our strategy to be the trade’s most valuable partner. Here you’ll help account holders, construction teams, project managers and other tradespeople access the products they need for all their construction projects.

What can you expect?

Answering of telephone enquiries from customers

Process customers requests for delivery / release of orders for next day dispatch

Deliver prompt responses to customer enquiries on stock availability and technical information

Liaising with suppliers for pricing and product availability

Logging of After Sales requests and associated follow-up

Ensure stock levels are maintained in line with Onsite stock management system and procedures

Embracing the Reece values, policies and procedures and being a supportive team member

Processing and exporting mining orders

Project Managing

Skills and Experience

People skills and ability to build and maintain strong relationships with staff, colleagues and customers.





Strong interpersonal skills - to establish a productive working relationship with all staff and customers

Willingness to 'have a go'

Outstanding personal and workplace presentation

Proficient with Microsoft Windows programs including, Word, Outlook and Excel

Our perks and benefits:

Performance based bonuses

Paid annual leave

Continuous learning and development programs to support your career goals

Generous discounts for those looking to renovate their bathroom or kitchen

Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more

Paid parental leave

Reece Group

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.

We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.

Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.

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📌 Sales Support (Cumberland City Council)
🏢 Reece Group
📍 Cumberland City Council