Head of Customer Success & Operations Excellence (City of Sydney)

Head of Customer Success & Operations Excellence (City of Sydney)

15 Aug
|
@
|
City of Sydney

15 Aug

@

City of Sydney

Head of Customer Success in Australia leads operations, customer experience, and business improvement for a growing software company. You will own governance, escalation management, and VoC programs to drive strong customer outcomes and operational performance.

The role combines strategic thinking with hands-on execution across Product, Support, Professional Services, and Leadership teams, shaping long-term success and scalable delivery. Hybrid work in a contemporary Sydney area office.”

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📌 Head of Customer Success & Operations Excellence (City of Sydney)
🏢 @
📍 City of Sydney

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