Head of Customer Success in Australia leads operations, customer experience, and business improvement for a growing software company. You will own governance, escalation management, and VoC programs to drive strong customer outcomes and operational performance.
The role combines strategic thinking with hands-on execution across Product, Support, Professional Services, and Leadership teams, shaping long-term success and scalable delivery. Hybrid work in a contemporary Sydney area office.”
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📌 Head of Customer Success & Operations Excellence (City of Sydney)
🏢 @
📍 City of Sydney
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