Tech Mahindra Australia seeks a Transformation Engagement Director to lead a high-profile CX and contact centre transformation for a major telecom client. You will own end-to-end program delivery, governance, and commercial outcomes across multi-geography teams in AU, IN, PH.
You'll manage executive stakeholder relationships, drive delivery against fixed timelines, and remove blockers to maintain momentum in a complex, multi-stream program.
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📌 CX Transformation Director: AI, Automation & Contact Center (City of Sydney)
🏢 Tech Mahindra
📍 City of Sydney
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