We are looking for a digital marketing account manager for $90k p.a. and this is a outstanding hybrid role with a balance of working from home and office onsite days.

A bunch of smart peeps define Psychological Safety as "being able to show and employ one's self without fear of negative consequences of self-image, status or career". In psychologically safe teams, team members are able to thrive and be authentic without fear of consequence.

We’re all about that at RedPandas.

We are a fast-growing agency looking for a digital marketing account manager and someone who is familiar (and loves) HubSpot and with strong paid media experience!

Joining a fast-growing agency has its perks and downsides.

The perks – you will be immersed into a culture with a love of learning. The people who run this company have been featured on the world stage and are eager to pass on that knowledge to someone else. We are also loving the future of AI and want to be ahead of the curve when it comes to integrating AI and digital marketing.

The downside – unlike a corporate ivory tower gig, you don’t have siloed lanes and there isn’t a corporate ladder. It also isn’t a cruisy cocktails with clients kinda role. But if you’ve read this far you’re not really into that are you?

Key Attributes:

- You're great at details. (Like really amazing attention to detail because that's kinda important for this role.)
- Great communication skills and proactive in nature. (You seem to get along with just about anyone and don't mind a good banter.)
- You're great at creating and sticking to plans. (Otherwise you won't be happy and clients won't be happy.)
- You're also good at keeping clients and team members on task. (Boundaries are important here - we don't need another "yes" man or woman.)
- Process driven and able to prioritise and compartmentalise workload. (Which is a fancy way of saying you know how to stay organised and across your work.)
- Commercially minded and business savvy. (We just love someone with an entrepreneurial spirit to help us achieve our goals!)
- Eager to chip in and help out your team mates. (This is a biggie for us,



because we're a source of support for each other when we need it the most.)
- Customer centric, people person but confident to say no to clients and peers if it means staying steadfast to our client objectives. (We believe that saying no can often be the most genuine and caring thing you can do in the right situation.)
- Gets excited by new technology. (With all the AI tech out there, we're definitely pumped and want you to be too.)
- Loves learning. (We're self learners and even have our own internal book club running.)
- HubSpot experience. We're Australia's fastest growing Diamond Partner so experience here will be highly regarded. (But as long as you're open to learning HubSpot, that's growth mindset right there.)

Experience Requirements:

- You've worked at a digital marketing agency in an account management role.
- Digital marketing experience.
- Paid media experience, especially managing Google/Facebook ads.

Non-mandatory but highly regarded experience:

- SEO
- Creating and editing videos.
- Design skills.
- Development skills.

Role duties:

- Develop and implement marketing strategies and action plans based on clients’ business objectives, challenges and identified opportunities.
- Engage with clients through weekly, fortnightly and monthly WIP meetings to understand business priorities, review marketing activities and assess campaign performance.
- Analyse clients’ business needs and translate them into clear marketing objectives, priorities, success metrics and actionable campaign plans.
- Develop written reverse briefs that translate client requirements into clear marketing objectives, campaign deliverables and implementation requirements for client review and sign-off.
- Manage the lifecycle of client marketing campaigns,



from initial briefing and strategic planning through to execution, delivery and performance review.
- Coordinate SEO, SEM, Strategy, Design & Development and other specialist teams to ensure marketing activities are delivered consistently and in accordance with agreed objectives and timelines.
- Monitor and assess campaign and marketing performance using HubSpot, Google Analytics, Facebook Ad dashboards and other relevant digital marketing platforms.
- Review campaign performance data and client feedback to identify areas for improvement and support the refinement of marketing activities and priorities.
- Work closely with Paid Media, SEO and Content Writing specialists to coordinate campaign activities and ensure consistent messaging, positioning and delivery across relevant marketing channels.
- Provide ongoing marketing advice and support to clients by responding to queries, discussing campaign performance and identifying opportunities to improve marketing outcomes.
- Maintain strong client relationships by understanding changing business requirements and ensuring marketing activities continue to support clients’ objectives and desired outcomes.
- Manage client marketing priorities, tasks, deadlines and deliverables through project management tools to support the timely implementation of agreed marketing activities.
- Monitor the progress of marketing activities across internal departments, identifying delays or issues and coordinating appropriate actions to maintain campaign delivery.
- Contribute to the Employer’s marketing, business growth and expansion strategies by identifying opportunities to strengthen market presence, client engagement and marketing performance.

Our next question for you before you hit the Apply button is whether you can and will show up to live by our values to GROW EPIC?

- Growth mindset
- Radical candour
- Ownership
- World class communication
- Empathy
- Psychological safety
- Inspire
- Coachable

Want to know more about our values and this role? Let's chat more.

The RedPandas Team

📌 Account Manager (Sydney)
🏢 RedPandas | HubSpot Diamond Partner
📍 Sydney