Key Responsibilities Supporting sales and rankings across all brands and pads, constantly monitoring, tracking and responding Personally drive sales and deliver exceptional customer service to lead by example

Support the team to ensure KPIs and sales targets are met

Commercial awareness of customer profile, product lines and competitor activity Build robust working relationships and communicate regularly with Myer store and floor management teams Work collaboratively with other concessions to ensure the best customer experience

Support the Concession Manager in influencing Myer store, floor and operations management relationships to ensure brands are prioritised and well respected by the entire Myer business Team support and day-to-day leadership Support the team in delivering store operations excellence through effective stock management and loss prevention activities

Assist in attracting, engaging and retaining talent, helping build team capability

Support a performance culture through encouraging leadership

Assist with recruitment, induction and training as required





Support coaching and development of team members through regular feedback and performance conversations

Role model APG & Co values to create and consistently build a team experience that encourages learning, ownership and shared success Deliver exceptional customer experience through on brand teams & product knowledge Maintain an up-to-date level of product knowledge ensuring you share your passion and insights with your customers and your team

Understand the brand and business strategy and support the team play their part in delivering

Assist in the resolution of customer queries and complaints Operations, planning and administration Support the Concession Manager in maintaining an effective store roster that meets customer and team needs

Ensure all business communication is acted upon on time and effectively shared with the team

Support the implementation of new business initiatives

Assist with stock control and management Loss prevention / theft awareness

Compliance with APG & Co and Myer policies, procedures and processes

📌 APG&Co Sportscraft & JAG - Assistant Concession Manager - MYER Melbourne
🏢 Apg
📍 Melbourne