Automation Specialist | Energy Retail | Melbourne Eastern Suburbs
Automation Specialist – Energy Retail
? Melbourne Eastern Suburbs, VIC | Hybrid – 3 days in office
? Up to $80K-$120K package + 12.5% STI (Bonuses up to $15K per year)
? Permanent, Full-Time
Please don't apply if you don't come from a energy retail operations, utilities, telecommunications, water, gas or a similar regulated environment
We’re looking for an Automation Specialist who understands energy retail operations and is excited about taking automation beyond traditional workflows and into agentic AI.
This is a hands-on opportunity to join a growing energy business that is already operating in an agentic way of working, with access to established systems, tools and technology to experiment, build and create smarter operational processes.
What you’ll be doing
You’ll initially combine energy retail operations with automation, learning the business, its systems and regulatory processes before progressively moving towards a dedicated automation focus.
You’ll
- Analyse operational processes and identify opportunities to automate repetitive and manual work.
- Design, build and continuously improve intelligent workflows and automations.
- Work with AI tools and models to support decision-making and move beyond simple rule-based automation.
- Identify where human decision-making creates bottlenecks and explore how agentic AI can help streamline these processes.
- Document processes, automation logic, dependencies and outcomes.
- Work closely with Technology, Product, Development and Operations teams.
- Measure automation performance, efficiency gains and adoption.
- Help shape the next generation of intelligent operational systems from the ground up.
What we’re looking for
We’re not looking for someone based purely on job titles or qualifications. We want someone who is curious, switched-on,
analytical and genuinely interested in how AI can transform the way businesses operate.
Ideally, you’ll have:
- Experience in energy retail operations, utilities, telecommunications, water, gas or a similar regulated environment.
- An understanding of energy retail processes and regulatory requirements.
- Practical exposure to automation or workflow technologies.
- A strong interest and understanding of AI and emerging agentic AI capabilities.
- Strong analytical and problem-solving skills.
- Excellent Excel/data skills; Python and SQL are highly desirable.
- The ability to learn unfamiliar systems quickly and build solutions from the ground up.
- A mindset focused on experimentation, continuous improvement and finding better ways to work.
Why this role?
This is an chance to get involved in a genuinely evolving area where automation is moving towards intelligent, decision-making workflows.
You’ll have the opportunity to experiment with existing AI and automation tools, develop new capabilities and help shape how operational processes work in the future. It’s a small, agile environment where your ideas can have a direct impact.
The role reports to the Transformation Strategy Manager and sits within a technology function of around 40 people, in a broader organisation of approximately 130 employees.
? Package: Up to $80K-$120K including super, plus a 12.5% short-term incentive and potential performance bonuses of up to approximately $15K per year.
? Location: Melbourne Eastern Suburbs, Melbourne – 3 days per week in the office is required.
If you have experience in energy/utility operations and are fascinated by what AI and automation can do next, I’d love to hear from you.
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? Interested?
? Apply via LinkedIn or send your CV to
[email protected] or contact Charmaine Thum on 0439 320 538 for a confidential discussion.
Applicants must have full Australian working rights.
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