What's in it for you?

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- Join a high-impact digital transformation initiative within a leading education workplace.

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- Opportunity to work across business analysis, project coordination, change and service transition.

· 6-month contract with potential for extension.

Role - Role Summary

We are seeking an experienced Business Analyst / Project Coordinator to support the delivery of a technology-enabled transformation initiative. The role will combine business analysis, project coordination, change management and service operating model activities, working closely with business stakeholders, technical teams, vendors and subject matter experts.

Employment Type and duration: Contract - 6 months + extensions

Work model: Hybrid

Location: Brisbane, QLD

Key Responsibilities

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- Coordinate delivery activities, track progress, manage dependencies and provide regular updates to project stakeholders.

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- Maintain project documentation including schedules, action logs, risks, issues and dependencies.

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- Support the end-to-end implementation of a new cloud-based platform, including planning, testing, validation and implementation activities.

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- Develop and execute change management activities, including stakeholder engagement, communications, training and adoption planning.

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- Elicit, analyse and manage business, functional and non-functional requirements in collaboration with stakeholders.

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- Conduct workflow analysis and process modelling, including current-state and future-state processes.

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- Define and support implementation of service operating models, including processes, roles and responsibilities, governance, support arrangements and performance measures.

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- Develop Power BI dashboards and reporting solutions to support operational reporting, performance monitoring and decision-making.

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- Facilitate collaboration between business stakeholders, technical teams, vendors and subject matter experts.

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- Prepare high-quality project documentation, reports and executive-ready materials.

Required Skills &

- Experience

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- Minimum 5 years'

experience as a Business Analyst or in a hybrid Business Analyst / Project Coordinator role delivering complex technology-enabled transformation initiatives.

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- Proven experience coordinating or supporting vendor-led SaaS implementations, including planning, dependency management and stakeholder alignment.

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- Strong experience in organisational change, including change strategies, stakeholder engagement and adoption activities.

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- Advanced business analysis capability, including requirements elicitation, workflow analysis, process modelling and translation of requirements into solution designs.

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Experience defining and implementing service operating models, including processes, governance, roles, responsibilities and performance measures.

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- Demonstrated experience developing Power BI reports and dashboards for operational reporting and performance analysis.

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- Strong stakeholder engagement, facilitation and communication skills, with the ability to work effectively across business and technical teams.

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- Excellent written and verbal communication skills, including the ability to produce high-quality documentation and executive-level reports.

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- Strong organisational skills with the ability to work independently, manage competing priorities and meet demanding deadlines.

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Experience working collaboratively with vendors, technical teams and subject matter experts.

Qualifications &

- Clearance

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- Relevant tertiary qualification in Business Analysis, Information Technology, Project Management, Business, or a related discipline is desirable.

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Experience in the Higher Education or Government sector is highly desirable.

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Experience with service transition, service support processes or operating model design is highly desirable.

If you have what it takes to thrive in this role and want to know more, please reach out to Isha Khanna at [email protected]

Privacy

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"Akkodis is an Equal Opportunity employer, committed to all forms of workforce inclusion. We actively invite and encourage applications by candidates from diverse backgrounds"

📌 Business Analyst / Project Coordinator (Brisbane)
🏢 Akkodis
📍 Brisbane