We are seeking a talented individual to join our Workers Compensation team at Marsh People Risk. This role will be based in our Perth office. This is a hybrid role that has a requirement of working at least three days per week in the office.
The Return-to-Work Consultant provides professional outsourced return to work and claims consulting services to Marsh People Risk clients through the administration of injury management software; insurer and other stakeholder liaison and back-office injury management accountabilities. The role is a position in Workers Compensation consulting and injury management profession, with an opportunity for significant on the job development and career progression.
We will count on you to:
- Perform outsourced Return to Work Coordinator functions, managing the return-to-work process for injured workers, including triaging and lodging new claims promptly.
- Develop and maintain comprehensive return to work plans tailored to the needs of injured workers, ensuring compliance with employer obligations and best practices.
- Liaise with key stakeholders, including injured workers, employers, insurers and medical professionals, to provide updates, gather information, and address concerns throughout the return-to-work process.
- Conduct thorough reviews of claims to assess progress and recommend actions to facilitate recovery and return-to-work.
- Provide proactive and strategic advice to clients on claims and injury management.
- Administer injury management software, generate reports, and maintain accurate documentation and records to support effective injury management practices.
What you need to have:
- Demonstrated experience in Workers Comp and/or injury management (at least 1yr experience)
- Experience in claims and/or injury management functions at an insurer, employer or other relevant stakeholder.
- Robust organisational and time management skills, with a focus on accuracy and thoroughness.
- Excellent written and verbal communication abilities.
- Proficiency in Microsoft Word and Excel.
- Willingness to learn workers compensation on a national basis.
What makes you stand out:
- Return to Work Coordinator accreditation (desirable but not essential).
- Tertiary qualifications in allied health (desirable but not essential)
- Experience with claims management and injury management systems.
- Proactive approach to identifying opportunities and managing tasks independently.
- Strong decision-making skills and the ability to evaluate options effectively.
- Willingness to take on additional responsibilities and support the national Workers Compensation team.
Why join our team:
- We help you be your best through professional development opportunities, interesting work, and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencement of employment.