EOI - Senior Commercial Officer

Grade: 9/10

Salary range: $133,348-146,945 + superannuation and leave loading

Duration: temporary full time role for up to 12 months

Location: Hybrid with an in-office requirement 2 days a week in Sydney, McKell. This may be subject to change in line with DCS workplace policies

Lead complex procurement and contract management activities that support the delivery of critical telecommunications and technology services across NSW.

Working in a fast-paced environment, you will manage high-value procurement and contract management activities, provide expert commercial advice, and partner with stakeholders to deliver compliant, value-for-money procurement outcomes.

About the team

This role sits within the Commercial team in NSW Telco Authority.

The team supports procurement and contract management activities across the organisation and partners with internal stakeholders, suppliers and other government agencies to plan, develop and deliver complex procurement outcomes. The team plays a critical role in ensuring compliance with NSW Government procurement frameworks and policies while delivering strong commercial outcomes.

Your responsibilities will include

- Performing end-to-end procurement activities, partnering with stakeholders to plan, develop, source and manage procurement arrangements
- Undertaking business needs assessments, supply market analysis and commercial risk assessments to inform procurement planning and sourcing decisions
- Reviewing and adapt NSW Government procurement schemes to ensure compliance with relevant legislation, policies and frameworks
- Leading the development and implementation of sourcing strategies that deliver value-for-money outcomes
- Managing procurement and contract activities across multiple initiatives concurrently
- Implementing and managing contract and vendor management frameworks to ensure service delivery is monitored and reported
- Providing expert procurement and commercial advice to support project delivery and business objectives
- Building strong stakeholder relationships and contribute to procurement capability uplift across the organisation
- Collaborating with suppliers and stakeholders to resolve issues and achieve successful commercial outcomes





For more information on the role and its accountabilities, click here to view the role description.

To be successful in this role you will have

- Demonstrated experience leading complex, high-value procurements and contract management activities
- Strong knowledge of the NSW Procurement Policy Framework, governance and probity requirements
- Proven ability to exercise independent commercial judgement and manage risk in an advisory capacity
- Experience negotiating and managing complex contracts and supplier relationships
- Strong stakeholder engagement and influencing skills, including experience working with senior executives
- High-level written and verbal communication skills

Nice to have

- Experience in telecommunications and IT procurements
- Category management or strategic sourcing experience
- Familiarity with NSW Government ICT schemes such as SCM0053 or SCM0020, or telecommunications procurement frameworks

This is not a comparative assessment process, you must be at-grade or talent pooled to be considered as no talent pool can be created from this EOI process.

About NSW Telco Authority

NSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver radio communications for frontline responders.

We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters.

NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services.

We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places secure.

NSWTA operates as a standalone Statutory Authority within the Department of Customer Service. We promote flexibility and we will consider part time, job share and other flexible arrangements.

We’re proud of our customer-centric,



people-first culture and it is key to the success of our fast-moving, high-performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability.

We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people. We’re also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector.

For more information, go to NSW Telco Authority

Salary Grade 9/10, with the base salary for this role starting at 133,348 base plus superannuation

Click Here to access the Role Description . For enquiries relating to recruitment please contact Fiona Glover via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 9:59am Friday 21st August

Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or [email protected].

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

📌 EOI - Senior Commercial Officer (Sydney)
🏢 myCareer - NSW Government
📍 Sydney