About Heinemann For us, passion for Travel Retail is simply in the genes. The small family business established by the brothers Carl and Heinrich Heinemann in 1879 has developed into a major distributor and retailer for the international and domestic travel retail market.

But it is not just all about us! At Heinemann, we offer a great working environment with plenty of perks! We have staff discount from our retail outlets when you travel, career development opportunities, corporate activities (Heinemann Hero recognition, staff discount), but most importantly the opportunity to be part of a team who understands that our people are at the core of everything we do.

About the role

As the Head of Logistics, Supply Chain & Distribution, you will oversee the end‑to‑end logistics and supply chain operations for Heinemann Oceania while also leading the distribution function, including full responsibility for its P&L; performance.

You will partner closely with internal and external stakeholders to ensure efficiency, commercial effectiveness, product availability, and operational excellence across multiple channels. You will lead a high‑performing team, drive continuous improvement, and ensure our logistics and distribution network supports both current business needs and strategic growth.

You will responsible be for (but not limited to):

Logistics

- Lead, inspire and develop a team of logistics professionals to achieve operational excellence, innovation and reliability.
- Ensure logistics operations comply with customs, bonded warehouse, airport security and duty-free retail requirements while maintaining service and compliance standards.
- Manage logistics KPIs, network mapping, load optimisation and routing to ensure cost‑effective operations.
- Ensure compliance with all relevant WHS, customs, ATO, food safety, liquor licensing and regulatory requirements.
- Maintain audit readiness, business continuity plans and effective risk management controls across logistics, warehousing and distribution operations.
- Drive data-led decision making through robust reporting, analytics and performance monitoring.
- Analyse performance data to ensure service levels are consistently met.
- Prioritise resource allocation to support tactical and strategic business plans.
- Strengthen supplier relationships and proactively resolve issues.
- Ensure logistics strategy remains aligned to business priorities.

Supply Chain

- Develop supply chain strategies that improve efficiency, service delivery and cost performance.
- Achieve purchasing and supply chain objectives across delivery performance,



inventory costs and category needs.
- Drive sustainable supply chain initiatives through freight optimisation, waste reduction and responsible sourcing practices aligned with company objectives.
- Manage supply chain operations within a highly regulated airport retail environment, ensuring compliance with customs, ATO and other regulatory obligations.
- Implement strategic plans to drive productivity, quality, and operational efficiency.
- Oversee and drive forecasting improvements to anticipate business trends, customer behaviour, and volume spikes.
- Lead Sales and Operations Planning (S&OP;) processes, partnering with Commercial, Category and Operations teams to align demand forecasts, inventory levels, promotional activity and business priorities.
- Drive continuous optimisation of the supply chain in partnership with suppliers, freight forwarders and 3PL partners.
- Leverage ERP, WMS and related systems to improve visibility, reporting, automation and operational performance across the supply chain network.
- Own stock health, inventory accuracy and optimal stock coverage across all categories, including accountability for shrinkage, aged stock, write-offs, cycle counts and inventory controls.

Distribution

- Full accountability for the Distribution P&L;, including revenue, cost management, margin performance, and operational profitability.
- Drive commercial decision‑making aligned to business objectives and financial targets.
- Serve as the key touchpoint to manage all wholesale-related execution including order placement, shipment, and invoicing.
- Optimise wholesale and distribution processes to support expansion, customer satisfaction and financial growth.
- Ensure inventory availability, efficient replenishment and robust customer delivery performance across wholesale channels.

What you should bring along:

- Previous experience in a similar role or capacity
- Degree in Business Administration or equivalent
- Strong commercial acumen, with experience managing or influencing a P&L; (wholesale/distribution preferred)
- Demonstrated leadership capability and proven success developing high‑performing teams




- Strong supplier management experience and negotiation capability
- Strong understanding of relevant legislation, regulatory requirements and compliance obligations.
- Previous experience in managing Customs/ATO licensed premises
- Strong knowledge of Liquor licence/Food Safety Standards
- Proven experience auditing business processes, analysing risk and implementing mitigation plans.
- Analytical/Excel, SAP/Oracle, Microsoft Dynamics skills required

What you will get:

- Exclusive Staff Discounts - Enjoy up to 20% off in-store and a massive 70% off during our legendary Family & Friends Sales.
- Extra Paid Leave - Celebrate your milestones with an extra day of Annual Leave every anniversary, plus Marriage Leave, Purchased Leave, Paid Parental Leave, and Bereavement Leave.
- Rewards That Reflect Your Value - We offer competitive pay, annual salary reviews, and a performance-based bonus scheme to recognize your impact.
- Work-Life Balance - Enjoy free on-site parking, fixed rosters for Retail positions, and depending on the position, 1 work from home day per week for your flexibility.
- Grow With Us - Fuel your career with learning and development opportunities from hands-on training with our Retail Training Team to e- platforms like LinkedIn Learning and Bridge.
- Make a Difference - Be part of something bigger through our Diversity, Equity, Inclusion & Belonging Program, and our commitment to Reconciliation.
- Wellbeing First - Access six free sessions with our Employee Assistance Program as an addition to your personal support system for navigating life’s ups and downs, both at work and at home.
- Celebrate You – We shine a light on our team through Monthly Heinemann Hero Awards, a $25 Birthday Voucher, and fun social events all year round. We love to celebrate our people!

At Heinemann we offer a great working environment with plenty of perks! We have staff discount from our retail outlets, career development opportunities, corporate activities, but most importantly the opportunity to be part of a team who understands that our people are at the core of everything we do.

Sound like you? We would love to hear from you, please submit your resume, by clicking on the' apply now' button below. Note only shortlisted candidates will be contacted.

Heinemann Oceania is committed to being an inclusive employer and making reasonable adjustments to ensure a positive, barrier-free experience throughout your entire journey with us. We welcome requests for support or adjustments needed to help you succeed and perform in your role & responsibilities.

📌 Head of Logistics, Supply Chain & Distribution (Sydney)
🏢 Heinemann Oceania
📍 Sydney