Make a meaningful difference in the lives of young people as an Intensive Education Case Manager with Metropolitan South Region.

In this rewarding role, you will work collaboratively with schools, families and support services to develop and coordinate tailored education plans that improve engagement, wellbeing and student outcomes.

Join a dedicated team committed to supporting students with complex needs and helping them achieve success in education. Apply now to be part of a team that transforms lives through education.

About The Department Of Education

Working for the Queensland Department of Education means joining an organisation that values its people and promotes leadership and innovation. Be part of an workplace that respects professionalism and diversity, offers training and development opportunities and embraces flexible careers and work-life balance. Find out more about working with us .

Step Into Your Next Chapter The Intensive Education Case Manager (IECM) plays a critical role in supporting students who have been excluded or are at significant risk of disengagement from education.

The role coordinates complex case management, facilitates transitions into appropriate educational pathways, and works collaboratively with schools, families and inter-agency partners to address barriers to engagement.

Responsibilities Include

- Provide intensive case management that may require educational and behaviour intervention for students at risk of disengagement from education,



in accordance with legislative, policy and procedural requirements.

- Establish and sustain effective partnerships with young people, parents/carers and the school principal during and beyond the case management process and initiate referrals and access to support.

- Analyse information and data to gain an understanding of the young person's strengths and provide strategic advice on identified concerns to inform effective case-management, integrated support planning and inform service enhancements.

- Deliver best practice case-management and integrated support to improve educational outcomes and strengthen engagement with the school where appropriate, through intensive engagement with families, education providers, community organisations and other key stakeholders.

Please view the role description for a full list of responsibilities.

Submit Your Application

- Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)

- Attach a 2-page written statement in response to the attached role description.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

Occupational group Education & Training

📌 Intensive Education Case Manager (2 Positions) - Metropolitan South Region (South Brisbane)
🏢 Queensland Government
📍 South Brisbane