This is a Manager Business Support Services role with Queensland Government based in Brisbane, QLD, AU
== Queensland Government ==

Role Seniority - mid level

More about the Manager Business Support Services role at Queensland Government

Department of Youth Justice and Victim Support

The department is committed to keeping Queensland communities safe, supporting victims and actively tackling the complex causes of youth crime and targeting serious repeat offenders.

In Youth Justice you will have the opportunity to work together with people, partners and across places to enable young Queenslanders, especially the most vulnerable, to have positive life choices and opportunities.

You will help achieve this vision through developing and delivering initiatives, programs, and interventions to:

Increase community safety and reduce rates of youth offending Improve wellbeing of children and young people in and transitioning from youth justice Reduce the disproportionate representation of Aboriginal and Torres Strait Islander young people in the youth justice system.

As Manager Business Support Services, You Will Specifically

Provide timely and accurate strategic and operational information, advice and analysis to the Executive Director and the management team on business services, financial, information management and other administrative and business issues, including monitoring performance against the strategic and business plan key performance indicators. Provide high level strategic advice to the Executive Director and Management team regarding the development and ongoing management of the centre's annual budget in accordance with operational plans and departmental requirements. Manage the Centre budget (with the support of tools such as SAS and SAPr3) to effectively analyse and report on financial performance against agreed objectives through the development of monitoring and reporting systems.



Analyse systems and processes to ensure the financial integrity of business operations. Oversee projects in relation to business services and operations management issues including learning & development, recruitment and selection, and systems to manage the work performance of staff and the development of a workforce plan. Build and maintain professional client relationships with other stakeholders, including QBuild, Youth Detention Operations, other Queensland Youth Detention Centre staff and the Learning Support Unit, which will facilitate qualified management practices. Ensure that the necessary business services roles and responsibilities are implemented to achieve and ensure effective and efficient service delivery, including rostering, performance management and service delivery outcomes, with consideration to occupational health and safety and workplace rehabilitation needs. Participate as an effective member of the Centre's management team in the development, promotion and implementation of the department's strategic direction, the Youth Detention Centre Policies and Procedures, the Centre's operational plans and rules and day-to-day business and operational issues. Effectively lead, supervise, and manage staff to ensure the development of integrated teamwork and professionalism and the achievement of youth detention goals and philosophies.

Applications to remain current for 12 months.

Occupational group Administration

Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Queensland Government team will be there to support your growth.

Please consider applying even if you don't meet 100% of what’s outlined

Key Responsibilities

- Providing strategic and operational information
- Managing the Centre budget
- Building professional client relationships

Key Strengths

- Financial analysis
- ️ Strategic planning
- Leadership and management
- Project management
- Communication skills
- Problem-solving

A Final Note: This is a role with Queensland Government not with Hatch.

📌 Manager Business Support Services (Brisbane)
🏢 Queensland Government
📍 Brisbane