About Us

Our mission is to brighten the lives of seriously ill children, young people and their families. Our programs bring them fun, joy and laughter when they need it most… because happiness matters. When you join Starlight, you'll:

- Change lives for the better, positively impacting the lives of seriously ill children, young people, and their families.
- Have inspiring and positive work.
- We work to our strengths; we care about each other, and we work collaboratively.
- Be included in an exceptional team. We’ve been recognised as a Great Place to Work, we’re one of AFR’s Most Innovative Companies and we’re also the most trusted children’s charity in Australia.

​About the Role Our Office & Program Coordination team is all about creating positive experiences for Starlight team members, Starlight families, and our supporters. We’re looking for a proactive, organised superstar to join us and help keep things running smoothly behind the scenes.

The role is based in our South Bank office and we’re looking for someone on a Part Time basis. Ideally, working 4 days per week Monday to Thursday.

A week in the life includes:

- Supporting Program and Office teams with all administrative and operational requests
- Troubleshooting any roadblocks that impact the day to day running of the Office and Starlight Express Room
- Keeping the Office and Starlight Express Room organised, stocked and shining
- Always looking at how we can do it better – thinking outside the box
- Packing and sending creative supplies for hospital programs
- Organising and prepping for office functions
- Arranging domestic travel and itineraries
- Managing ordering, expense reconciliations,



databases, and reporting
- Working with Program Managers to identify cost savings and improvements

What makes this role exciting?

- Every day is different! One moment you’re counting and packing soft toys for the Starlight Express Rooms, the next you’re working out how to use an allen key.
- A real opportunity to make a lasting difference and add value.
- You’ll join a fabulous collaborative team of Office & Program Coordinators working together across Australia
- You are a core part of our Hospital Programs, so a driver’s license is essential.

About You You’re a natural communicator with a talent for organisating and a proactive, positive approach. You bring energy and authenticity to everything you do. You like to get in, get your hands dirty and get things done. Ideally, you’ll have:

- Experience in administration and customer service
- Strong tech skills, especially Microsoft Office and CRM systems
- The ability to manage multiple priorities calmly and professionally
- A confidential, diplomatic approach to building strong stakeholder relationships

Benefits As well as the real joy of seeing the positive difference your work makes in the lives of others, our unique benefits support you at any life stage.





- Best Self leave days and additional carer’s leave.
- Leave to support reproductive health.
- Leave options for pet owners (because pets are family too!)
- Public Holiday swap & potential to work from anywhere in the world for 20 days a year.
- A commitment to supporting your mental health and wellbeing.
- Development and growth opportunities in a workplace underpinned by positive psychology.

Feeling excited? We’re on the hunt and moving fast – so hit that apply now!

We seek candidates from diverse backgrounds who will bring rich experience and perspective to the team, which we know will enhance our creativity and collective intelligence. Our aim is for Starlight to reflect the broader community and we encourage applications from Aboriginal and Torres Strait Islander peoples, members of the LGBTQIA+ community, people with diverse abilities and those who are mature aged or just starting out in their careers.

We are committed to positive employment experiences in an workplace where everyone is included, respected, safe and treated fairly, so you can be your best and true self every day.

If we can make accommodations to our recruitment process to better enable you to shine, please include this in your application.

For more information on Starlight’s commitment to Diversity, Equity & Inclusion, please visit our website. Here you will also find Starlight's vision for Reconciliation and our current Stretch Reconciliation Action Plan (RAP).

Successful applicants will undertake a Working With Children Check and a National Police Check as they join the team and throughout their Starlight career.

📌 Program and Office Coordinator (Queensland)
🏢 Starlight Children'S Foundation Australia
📍 Queensland